Can't search from my.yahoo

[bygeek]

My customer was hijacked by CoolWeb. Ran cwshredder, Ad-Aware, and Spybot, and removed everything. Looks ok now, but she still can't search from her my.yahoo page. Can search ok from the toolbar and from google, but just not from that page. Any ideas?

 

[mattjurado]

What do you mean can't search, what happens?

Matt J.

Please always take the time to backup any and all data before performing any actions suggested for ANY problem, regardless of how minor a change it might seem. Also test the backup to make sure it is intact.

 

[bygeek]

She gets a "Page cannot be displayed" error.

 

[carrr]

Look for a file on the machine called HOSTS.
See an entry for Yahoo in it? If so, remove it.
Else, I'd like to see a hijack log of the machine.

"'Tis an ill wind that blows no minds." - Malaclypse the Younger

 

[mattjurado]

Also empty the temporary internet files.

Matt J.

Please always take the time to backup any and all data before performing any actions suggested for ANY problem, regardless of how minor a change it might seem. Also test the backup to make sure it is intact.