Can't run scheduled reports on CE10 1

[ITCPhil]

I had a similar problems a few days ago, figured that one out but now I am getting a new problem... Their website and documentation don't actually contain usefull information to fix it so I must post here once again.

When running reports , I get the following error :
Status: Failed
Printer: The instance is not printed.
External Destination: Mail the instance to "Address" with a subject of "Subject".
Data Refresh Settings: Use the server defaults.
Start Time: 08/12/2005 12:24:51 PM
End Time: 08/12/2005 12:24:54 PM
Server Used: mnap141.reportjobserver

Error Message: Unable to connect: incorrect log on parameters. File D:\Program Files\Enterprise 10\Data\procSched\mnap141.reportjobserver\~tmpfac41a77453d50.rpt.

Now what I don't understand is that I tested with 3 reports, 2 on the same ODBC using different views and one on a separate ODBC. One view works while the other does not and the second ODBC results in the same error message.

Bearing in mind I don't have access to this server, is there anything I can do to fix this problem? I am using the default database logon information so I know that is correct.

One thing I wonder that likely isn't setup. Do I on the server need to setup all the same DSN's as I have on my workstation? On the dev server Crystal Enterprise and Report are both installed so the DSN's are there but on the new server only Enterprise is installed and I highly doubt that the server guys set that up.

Any ideas....?
Thanks,
ITCPhil

 

[synapsevampire]

Yes, you need the same DSN's on the server.

-k

 

[ITCPhil]

Thanks. I will ask and see if I can get an account setup for myself on it.

 

[DataDog]

I just had the same error message on a CE10 Scheduled Report. In ran fine in CR10, just wouldn't run (past page 1) on Enterprise (I got the error when going to page 2 on the report). MY problem was that I had 2 subreports in a report header. If EITHER subreport was over 1 page, I got the error. The fix was to put the Subreports in different report headers.

DataDog
'Failure Is Not An Option'