Can't return customer payments in a period

[ramam1]

Hey folks,
I've got a situation where some customer checks (anything from 2010-11) can't be returned; specifically the checks don't show up in the bank return customer checks module. Checks from period 10 (October) show up as to ones from period 12 (December) but nothing from 11 - they just don't show up in the list.

 

[ramam1]

Accpac ERP 500 v5.5 PU4

 

[ramam1]

To answer my own question. It seems we had started reconciling a bank account for that period and had not posted the reconciliation. I cloned the DB and posted the reconciliation and the other entries appear.
hope this helps someone else
ramam