Cant restore in backup exec 8.5 win nt server

[adrian1]

I have Backup Exec 8.5 server edition running on a NT4 server. A week ago i tried to restore a file only to be greeted by an empty restore selection box.

So far I have:-

1. Re-inventoried and catalogued all tapes in media set.

2. Deleted all the temporary files, including the betopcat.idx file.

3. Renamed the "Catalog" folder and created a new "Catalog" folder.

4. Checked and unchecked the option to use the catalog stored on the media.

None of these procedures worked. There are no reported errors in any event log, and all jobs (backup/inventory/catalog) report successful completion.
The only thing I can think of that I haven't tried is a manual un-install/re-install.

Because of the nature of my business, I'd have to do this after mid-night and before 7am. Understandably I don't want to, so if anyone has any good suggestions I'd be happy to see them.

 

[CrossSys]

Did you find a solution to this problem? I have the same exact issue and have tried all the things that the Veritas knowledge base says to do and nothinng fixes it.

One thing I found but don't know what to do with...

My ODBC.ini and ODBCINST.ini both do not have anything related to Backup Exec like this article says it should...

http://seer.support.veritas.com/sea...Path=seer.support.veritas.com/docs/237313.htm

Can someone help me?

 

[lifto]

Is it possible that the files were not backed up? I found that I thought I was backing up a particular folder but because of changes in permissions, BU exec could not access the files in the folder.

Check your logs for the particular back up you are wanting to resore and make sure that there are no errors that might effect those files.