Can't Reset Or Retrieve Password On 1701 Router

[MarkGulbrandsen]

I'm new to Cisco and would greatly appreciate any help that any of you may be able to lend me. I purchased a used 1721 with an ADSL1 wic. I've been tearing my hair out on this one most of the day now trying to get in... I cannot reset this 1721 using the Cisco troubleshooting guide or reccomended procedure. The results I get are below and the "Configuration Register" I get is 0x2102. I take this as "Break" is not enabled but I also cannot enable it! If I power down the router for the reccomended 5 seconds and then power on and within 60 seconds send a break to go into "rommon" nothing happens, break does go through but it gets me right back to "router>". Just about any other command I enter except "Show Version" goes to "translating Bla Bla Bla domain server(255.255.255.255)" as you see below. I hope that some of you may have run into this before... actually I hope not, this is a pain! Basically I am stuck in the muck right now!!

Thanks in advance for any help!
Mark


P.S. I have pulled the WIC ADSL card out. I do have Cisco Config Maker version Ver 2.6 and it does find the router but asks for a "Priveledged Password".

System Bootstrap, Version 12.2(7r)XM1, RELEASE SOFTWARE (fc1)
TAC Support:

http://www.cisco.com/tac

Copyright (c) 2001 by cisco Systems, Inc.
C1700 platform with 49152 Kbytes of main memory


program load complete, entry point: 0x80008000, size: 0x4ab9f0

Self decompressing the image : ############################################################################################## [OK]


Restricted Rights Legend

Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706



Cisco Internetwork Operating System Software
IOS (tm) C1700 Software (C1700-Y7-M), Version 12.2(8)TPC10c, RELEASE SOFTWARE (fc1)
Technical Support:

http://www.cisco.com/techsupport

Copyright (c) 1986-2007 by cisco Systems, Inc.
Compiled Tue 14-Aug-07 15:22 by alnguyen
Image text-base: 0x80008108, data-base: 0x808C8578

cisco 1721 (MPC860P) processor (revision 0x100) with 36864K/12288K bytes of memory.
Processor board ID FOC07110SE7 (3115910575), with hardware revision 0000
MPC860P processor: part number 5, mask 2
Bridging software.
X.25 software, Version 3.0.0.
1 FastEthernet/IEEE 802.3 interface(s)
32K bytes of non-volatile configuration memory.
16384K bytes of processor board System flash (Read/Write)

interface ATM0
^
% Invalid input detected at '^' marker.

ip address 192.168.5.26 255.255.255.0
^
% Invalid input detected at '^' marker.

no ip route-cache
^
% Invalid input detected at '^' marker.

no atm ilmi-keepalive
^
% Invalid input detected at '^' marker.

dsl operating-mode auto
^
% Invalid input detected at '^' marker.

%Error opening tftp://255.255.255.255/network-confg (Socket error)
%Error opening tftp://255.255.255.255/cisconet.cfg (Socket error)
%Error opening tftp://255.255.255.255/router-confg (Socket error)
%Error opening tftp://255.255.255.255/ciscortr.cfg (Socket error)



Press RETURN to get started!


00:00:05: %LINK-3-UPDOWN: Interface FastEthernet0, changed state to up
00:00:06: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0, changed state to down
00:00:07: %SYS-5-CONFIG_I: Configured from memory by console
00:00:07: %SYS-5-RESTART: System restarted --
Cisco Internetwork Operating System Software
IOS (tm) C1700 Software (C1700-Y7-M), Version 12.2(8)TPC10c, RELEASE SOFTWARE (fc1)
Technical Support:

http://www.cisco.com/techsupport

Copyright (c) 1986-2007 by cisco Systems, Inc.
Compiled Tue 14-Aug-07 15:22 by alnguyen
00:00:07: %SNMP-5-COLDSTART: SNMP agent on host Router is undergoing a cold start
00:00:08: %LINK-5-CHANGED: Interface FastEthernet0, changed state to administratively down
%Error opening tftp://255.255.255.255/network-confg (Socket error)
%Error opening tftp://255.255.255.255/cisconet.cfg (Socket error)
%Error opening tftp://255.255.255.255/router-confg (Socket error)
%Error opening tftp://255.255.255.255/ciscortr.cfg (Socket error)
Router>enable
Password:
Password:
Password:
% Bad secrets

Router>show version
Cisco Internetwork Operating System Software
IOS (tm) C1700 Software (C1700-Y7-M), Version 12.2(8)TPC10c, RELEASE SOFTWARE (fc1)
Technical Support:

http://www.cisco.com/techsupport

Copyright (c) 1986-2007 by cisco Systems, Inc.
Compiled Tue 14-Aug-07 15:22 by alnguyen
Image text-base: 0x80008108, data-base: 0x808C8578

ROM: System Bootstrap, Version 12.2(7r)XM1, RELEASE SOFTWARE (fc1)
ROM: C1700 Software (C1700-Y7-M), Version 12.2(8)TPC10c, RELEASE SOFTWARE (fc1)

Router uptime is 2 minutes
System returned to ROM by power-on
System image file is "flash:c1700-y7-mz.122-8.TPC10c.bin"

cisco 1721 (MPC860P) processor (revision 0x100) with 36864K/12288K bytes of memory.
Processor board ID FOC07110SE7 (3115910575), with hardware revision 0000
MPC860P processor: part number 5, mask 2
Bridging software.
X.25 software, Version 3.0.0.
1 FastEthernet/IEEE 802.3 interface(s)
32K bytes of non-volatile configuration memory.
--More--

















16384K bytes of processor board System flash (Read/Write)
--More--


















--More--

















Configuration register is 0x2102
--More--


















Router>

 

[burtsbees]

Download Tera Term---the break sequence for it works every time (ctrl-b).
Also, it's trying to translate "show version" because that command is not available at the
router>
prompt. The command is like this...
router>en
router#sh ver

with the "#"...it looks things up when something is mistyped or that command is not available at that level---it treats it as if you were trying to telnet to a dns name. You can disable this (after you do the password recovery, of course) by doing this
router>en
router#conf t
router(config)#no ip domain lookup

Burt

 

[MarkGulbrandsen]

Thanks for the tip Burt!! Will download Terra Term and get back with the results tommrrow.

 

[MarkGulbrandsen]

Burt, You were right! Tera Trem 3.1.3 worked beautifully. I still could not send a "Break" command from the keyboard but the program drop down "Break" command functioned perfectly. I've since gone in and re-set the passwords and will work on the ADSL wic tommrrow.

Thanks for your suggestion and help!!!

Mark

 

[burtsbees]

Sure---the key sequence is ctrl-b, not ctrl-break...

Burt