Can't remove station (team button issue?)

[bartfliet]

Hello everybody,

I'm trying to remove a station, but when I do, I get the message at the bottom saying "Station has Team Button assigned, remove the button first".
However, when I go check the programmed buttons on the Phone, I see none called "team button"...? Anybody have an idea where I should be looking?

 

[AvayaTier3]

hardware platform? Definity/CM software version?
set type on this station?

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[bartfliet]

Don't know about the hardware... We are using Avaya site administration 6.0 software, and the set is a 9640.

 

[bartfliet]

I found it, when I did "list usage extention 1502" I noticed it said "team button in use extention xxxx" So I looked at the xxxx station, and saw she had a "team" button linked to 1502. After removing that from the XXXX station, I had no trouble removing station 1502!