can't remove +1 country code when exporting ACT 9 fax field 1

[slupster]

Even after choosing to remove the country code in the general preference tab, the +1 country code still gets exported. Automated faxing service require the country code to be removed. This was not a problem in the earlier versions of ACT that I have used....I can not seem to find a solution in the ACT knowledge base. Any ideas?

 

[GLComputing]

What version of ACT!?
What are you exporting to?

The +cc should be handled by most fax software as it's a standard.

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust

http://www.GLComputing.com.au

For ACT! by Sage and ACT! for Lotus Notes

 

[slupster]

I am exporting to excel or a text delimited file. JFAX has a fax blasting service that requires the native 10 digit phone number without the country code.

 

[GLComputing]

So how would it handel international numbers?

ACT! does this correctly using the tapi canconical structure for phone numbers. If you needed to remove them, you could create a mocro in Excel that does this.

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust

http://www.GLComputing.com.au

For ACT! by Sage and ACT! for Lotus Notes