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Can't Receive E-mails from Specific Sender

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fentocy

Technical User
Sep 17, 2002
21
US
I can't receive e-mail from an address that contains @comcast.net. As far as I can tell, this is the only address I can't receive from and I've tried many different things, including emptying my Junk folder, deleting all my Quick Rules, and checking to make sure I don't have that domain blocked. I tested with another recipient at my company and they received from this person, but I cannot. Any ideas? I can receive just fine at my AOL.com address.
 
Could be blocked at the server for your user ID. contact your admin.


JuJutsu - Jeff S.
Support Analyst
 
I contacted our national Help Desk first and they suggested that it must be something in my settings or preferences because I had the same person e-mail something to another person with the same domain as mine and they got the e-mail, but I did not.
 
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