I'm new here and new to Symantec Backup Exec in general. The situation is desperate. A small firm had a power outage and all the disks in its server RAID-5 array are toast, completely unreadable. A data recovery firm has quoted them $40,000 to TRY to recover the data! The firm was using Veritas Backup Exec 9.1 and has hundreds of .bkf files on an external USB drive, with no catalog. I'm trying to recreate the catalog so the data can be recovered.
So far, I've managed to get Veritas Backup Exec 10.0 (brand new installation in a different server from the one that created the files) to create a B2D folder. Server is running Windows Server 2003 SBS. I've moved the .bkf files inside the B2D folder, gotten the files scanned and inventoried. I think the next step is to catalog the files, but that "Physical Volume Drive Not Found" error stops the job immediately. The files are on a 2 TB external USB disk. There is no tape drive. I must have missed something in the configuration. Can some kind soul please point me in the right direction? The firm is a small environmental firm that does good things, and the staff has lost all their work and is nearly suicidal. I am a novice with this program trying to get up to speed quickly--be gentle. Thanks.
So far, I've managed to get Veritas Backup Exec 10.0 (brand new installation in a different server from the one that created the files) to create a B2D folder. Server is running Windows Server 2003 SBS. I've moved the .bkf files inside the B2D folder, gotten the files scanned and inventoried. I think the next step is to catalog the files, but that "Physical Volume Drive Not Found" error stops the job immediately. The files are on a 2 TB external USB disk. There is no tape drive. I must have missed something in the configuration. Can some kind soul please point me in the right direction? The firm is a small environmental firm that does good things, and the staff has lost all their work and is nearly suicidal. I am a novice with this program trying to get up to speed quickly--be gentle. Thanks.
