Can't read .wav files recording directely from F:\calls partition of Recorder Server ...!!

[Optman]

Hi all

we have issue with Nortel Viewer Rls 6.0 that we can't install it and make it operational yet, and we can see the files .wav record in the F:\call partition of Recorder Server, but when we try to read this files directly through any media player we got error (you must download a specified codec...)

Please is there any way to read this records manually until we install the viewer (search & reply) application ?


Help......


Thanks & Regards

 

[effort1584]

I don't know of a way to play the raw voice files without exporting, which converts them.