Can't reach (telnet) fax server for remote admin

[ddaddy]

Here's the deal. I have a fax server on the network. it is unix, it runs tcp/ip and has a static IP address. I have made it available in the firewall config - all ports from any address. I can't ping it from outside our network, though it is reachable by ping and telnet from inside. I can get to it from outside by first hitting another unix (ftp) server on the same subnet and then jumping accross. I have tried from three different points outside our network. I need to give access to vendor tech support to administer the fax server remotely. Dial in is not an option right now.

 

[cowboy405]

Uh, is your outside IP address in the range and your subnet identical
to the subnet inside the network?