can't print to pdf file

[jerryk]

We have adobe acrobat 6 on our Citrix server.
I can open a pdf file and it displays fine.

What I cannot do is create pdf files by printing to the "adobe pdf" printer that has been created. I thought this might be a permissions issue, but I'm logged in as administrator.

I get the same error: "There was an error found when printing the document xxxxx to "My Documents\*.pdf. Do you want to retry or cancel the job?"

Here's the weird thing....I selected the m:\ root directory as my destination, although the error message was referring to "My Documents".

Many thanks, I welcome any ideas any of you might have.

 

[xs4citrix]

Creating pdf's with acrobat does not work very nice on TS/Citrix servers.
I would advise you to use the (free)

http://www.pdf995.com

for that, which behaves excellent on an SBC environment.

Stefan

http://www.printingsupport.com