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Can't preview Microsoft Word documents in WP11

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bballmama

Instructor
May 21, 2002
41
US
I've used several versions of WordPerfect over the years. I like to use the preview function to get a thumbnail preview of my documents before opening them. I cannot preview Microsoft Word documents now that I have upgraded to WP11 with Service Pack 1. Any ideas?

Ordinarily, I go to File, Open and then click the Preview button from the toolbar. If I land on a .doc file, it tells me "file type cannot be determined." If I change the File type box from All Files *.* to Microsoft Word *.doc, it no longer tells me that the fle type cannot be determined. Instead, it only gives me a blank page.

Any idease, please?
 
I get the same thing on some .doc files and don't have the Service Pack on WordPerfect 11.
 
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