The PC has XP on it.. it normally uses dialup and although it "connects" it will not display webpages or process emails. connecting thru ethernet via broadband doesnt work either.
The owner is using Firefox and Thunderbird and seems to have removed IE from the system.
When trying to ping from command you get a error 65 report.
It is possible to use browsing under safe mode..
It does not appear to have ICS and there is no sign of 3rd party firewalls. Turning SP2 firewall off doesnt help.
Creating a new user seemed to work until user files and settings were copied to the new user. From then on nothing helped. Restore point had been turned off..
I'd just a soon as nuke it and reinstall but as its not mine I am trying to resolve the issue without resorting to the most severe, but usually effective, remedy..
I may not have supplied enough details.. if you can help please respond..
The owner is using Firefox and Thunderbird and seems to have removed IE from the system.
When trying to ping from command you get a error 65 report.
It is possible to use browsing under safe mode..
It does not appear to have ICS and there is no sign of 3rd party firewalls. Turning SP2 firewall off doesnt help.
Creating a new user seemed to work until user files and settings were copied to the new user. From then on nothing helped. Restore point had been turned off..
I'd just a soon as nuke it and reinstall but as its not mine I am trying to resolve the issue without resorting to the most severe, but usually effective, remedy..
I may not have supplied enough details.. if you can help please respond..