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can't pick up the 2nd line under S8300/G700 CM2.2 environment

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AramHowe

Technical User
Dec 29, 2003
47
0
0
US
Dear Sir

Could you pls help to look into the below issue and kindly advise? Thanks in advance.

when the second call comes during the present conversation, if the user press the second line button directly without pressing HOLD key to pick up that call, one-way talking path problem is encountered.

System infomation:

S8300/G700 (No matter ICC or LSP mode)
Phone Phones Firmware
4610SW Both of 2.3 & 2.2 have been used.

TN799DP: FW 015 TN2312BP: FW22(Only used for LSP mode)
Firmware
MGP 23.23.0
G700 Internal Voip Module 58

Network region Config

display ip-network-region 1
IP NETWORK REGION
Region: 1
Location: 1 Home Domain:
Name: For Normal User
Intra-region IP-IP Direct Audio: no
AUDIO PARAMETERS Inter-region IP-IP Direct Audio: no
Codec Set: 1 IP Audio Hairpinning? n
UDP Port Min: 2048
UDP Port Max: 65535 RTCP Reporting Enabled? n

DIFFSERV/TOS PARAMETERS
Call Control PHB Value: 46
Audio PHB Value: 46
802.1P/Q PARAMETERS
Call Control 802.1p Priority: 6
Audio 802.1p Priority: 6
AUDIO RESOURCE RESERVATION PARAMETERS
H.323 IP ENDPOINTS RSVP Enabled? n
H.323 Link Bounce Recovery? y
Idle Traffic Interval (sec): 20
Keep-Alive Interval (sec): 5
Keep-Alive Count: 5

BTW, the problem can be solved by openning Direct IP to IP (shuffling) on the phone while all the other config keeps the same, but I can't find out the reason.
 
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