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Can't pick up ring back line buttons on DSS

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dromero

dromero

Technical User
Jan 8, 2003
71
US
I have 3 line buttons on my DSS console, I can pick up a incoming call fine. but if the call is parked or placed on hold, upon ringback to the console, I can no longer pick up the call. Not sure why this happening?

I also have 12 lines on the attendant console this problem doesn't happen there
 
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