Can't Open HomePublisher 2000 docs

[micronesiagal]

This site was recommended to me by MS 1800 Help Line!
2-part problem:

#1. I emailed a Microsoft HomePublisher 2000 doc. with ".php" default extension as an attachment. Receiver tried to open unsuccessfully with Acrobat Reader.(???) Now every time she tries to open HomePublisher docs received via email, her Acrobat Reader automatically kicks in...could a filter of some sort have been activated? If so, how would filter be turned off? By the way, sender and receiver are using same version -- MSHP2000.

#2. I received an email attachment created in MSHomePublisher 2000 that was sent packed -- sender used PACK AND GO feature in File drop-down menu. (I've discovered that I don't have this PAG feature in my MSHP2000 application.) I'm "unpacking successful" but getting error message "a suitable graphics importer cannot be found" when I try to open unpacked file. No option box is appearing that would allow me to select a reader. Both sender and receiver here are operating in Windows 2000, using MS HomePublisher 2000.
I'm embarrassed to admit that we are novices, but would appreciate any suggestions or help. Thanks a lot.

 

[Cirrus9]

A couple of suggestions and questions. Is the recipient double clicking the documet to open it? It could have the wrong file association (acrobat reader for instance. You can correct this problem by saving the document to the Hard Drive, right clicking it, selecting open with and choose program. When you get a list of programs, select Home Publisher 2000 and select always use to open files of this type and applying it. This will allow for the correct program association.

Secondly, the is a possibility that one of has program updates and patches that will cause there to be a difference in the version number. Make sure that both of you have the updates. You can find these at the microsoft site. The other issue could be that the tools used to convert files were not installed on your machine. The can be installed from the original disk.
I hope this helps.