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can't open a certain type of website

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fleettrainer

Technical User
Oct 23, 2002
1
CA
I have uninstalled zone alarm (from registry as well I think) and still am not able to get on any government of Ontario websites. I have no problems whatsoever getting on any sites other than government of Ontario. Running IE 5.5. I really need to access these sites to run my business. Any suggestions...........maybe it has nothing to do with Zone Alarm? I have installed Norton 2003 firewall and have tried accessing these sites with Norton disabled but no luck.
 
fleettrainer;
You should use the following process of elimination to pin-point the cause of your inability to access certain site(s):

1) installing Netscape 4.5 or higher see if that goes thru.
(a) If Netscape works, then check your IE security settings (Tools => Internet Connections => Security).. you might need to lower the bar.
(b) If Netscape fails also, then go to step 2.
2) Upgrade IE to v6, possibly try the 128-bit encryption version which is only available for US & Canada users.

3) If the above fail, call/email your contact person at the government's office to have their IS Dept look into your problem, it could be a problem they are not aware of, or could be a deliberate modification to their site, of which they should have a special connection instruction.
goodluck... ^^^^^^^^^^^^^^^^^^^^^^^^^^
Experience is the Best Teacher
But its' cost is Heavy!
^^^^^^^^^^^^^^^^^^^^^^^^^^
 
By-the-way, one more thing, you may also need to disable all Firewall and ad/cooky blocker agents running on your system .... just to be sure it's really browser issue.
^^^^^^^^^^^^^^^^^^^^^^^^^^
Experience is the Best Teacher
But its' cost is Heavy!
^^^^^^^^^^^^^^^^^^^^^^^^^^
 
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