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can't open 1 of 3 webs

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poiu1

Technical User
Feb 19, 2002
1
US
Greetings,
I have 2 domains with FP 2002 webs on a host site which work fine. I moved a domain name to this host site, set it up exactly as the first 2 webs. I can't open the new web.
The sysadm at the host site can log in using my credentials and publish. I can't open the site, publish to it or add a web folder locally.
When I try to open the site in FP 2002 I get "connecting to web server" which doesn't go away and the password screen. When I enter the pw info the DSL modem activity light flashes non-stop for a few minutes and the password screen returns.
I've searched *.web to remove anything there, deleted temp files associated with the 2 good webs, cleared Web Server Extensions\cache, browsed to the site to try to open it, used Jimco addin "Open Web". There is no software firewall and no web folder.
Any help will be greatly appreciated.
Brian.
 
This sounds like a permissions problem on the server, which you couldn't do anything about - your hosting company tech support needs to get this corrected for you.

I would suggest that you follow up with them, let them know the steps you have taken above and the exact URL you type when you try to open the web on their server. Perhaps you could do some testing by trying to open the web using the IP address instead of the domain name (assuming you are trying to open it by domain name). Just because the tech support can open it from there, doesn't mean they have it configured properly for you to open it remotely. Something is obviously different between the configuration of the two that work and this one that does not. ASk them to determine what that difference is.

HTH
Tiffany

Microsoft MVP - FrontPage
 
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