Hi Everyone,
We are putting in a Cisco BE 4000 and are having trouble making outbound calls. They fail immediately. We have it set as "primary-ni" in the switch type. We initially couldn't receive inbound calls, but Windstream changed something on their end and the inbound calls started to work. Regarding outbound calls Windstream said it is an issue with the Cisco device. Windstream tech told me we had to use the ISDN switch type that supports the NI-2 standard. Checking documentaton from Cisco indicates the the switch type primary-ni is that standard. Yesterday Windstream tech tells me I need to set the switchtype to DMS10. The Cisco Be 4000 doesn't have that option, only DMS100. This is going to replace an old Nortel BCM 450. The BCM is working fine.
Any ideas? Any questions I should ask Windstream? The configuration of the Line cards is pretty slim in the BE 4000
Cisco TAC did a debugging session and this is what they sent me:
41495: Oct 10 18:30:14.777 EDT: ISDN Se0/1/0:23 Q931: TX -> SETUP pd = 8 callref = 0x008A
Sending Complete
Bearer Capability i = 0x8090A2
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA98381
Exclusive, Channel 1
Display i = 'Joe Shmo'
Calling Party Number i = 0x0081, '1111111111'
Plan:Unknown, Type:Unknown
Called Party Number i = 0x80, '2222222222'
Plan:Unknown, Type:Unknown
441496: Oct 10 18:30:14.778 EDT: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent:
441497: Oct 10 18:30:14.907 EDT: ISDN Se0/1/0:23 Q931: RX <- STATUS pd = 8 callref = 0x808A
Cause i = 0x82E3A128 - Information element not implemented
Call State i = 0x01
441498: Oct 10 18:30:14.909 EDT: ISDN Se0/1/0:23 Q931: RX <- RELEASE_COMP pd = 8 callref = 0x808A
Cause i = 0x82E46C - Invalid information element contents
We are putting in a Cisco BE 4000 and are having trouble making outbound calls. They fail immediately. We have it set as "primary-ni" in the switch type. We initially couldn't receive inbound calls, but Windstream changed something on their end and the inbound calls started to work. Regarding outbound calls Windstream said it is an issue with the Cisco device. Windstream tech told me we had to use the ISDN switch type that supports the NI-2 standard. Checking documentaton from Cisco indicates the the switch type primary-ni is that standard. Yesterday Windstream tech tells me I need to set the switchtype to DMS10. The Cisco Be 4000 doesn't have that option, only DMS100. This is going to replace an old Nortel BCM 450. The BCM is working fine.
Any ideas? Any questions I should ask Windstream? The configuration of the Line cards is pretty slim in the BE 4000
Cisco TAC did a debugging session and this is what they sent me:
41495: Oct 10 18:30:14.777 EDT: ISDN Se0/1/0:23 Q931: TX -> SETUP pd = 8 callref = 0x008A
Sending Complete
Bearer Capability i = 0x8090A2
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA98381
Exclusive, Channel 1
Display i = 'Joe Shmo'
Calling Party Number i = 0x0081, '1111111111'
Plan:Unknown, Type:Unknown
Called Party Number i = 0x80, '2222222222'
Plan:Unknown, Type:Unknown
441496: Oct 10 18:30:14.778 EDT: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent:
441497: Oct 10 18:30:14.907 EDT: ISDN Se0/1/0:23 Q931: RX <- STATUS pd = 8 callref = 0x808A
Cause i = 0x82E3A128 - Information element not implemented
Call State i = 0x01
441498: Oct 10 18:30:14.909 EDT: ISDN Se0/1/0:23 Q931: RX <- RELEASE_COMP pd = 8 callref = 0x808A
Cause i = 0x82E46C - Invalid information element contents