can't hear caller

[PaddyNino]

Hi,

Is there a way to understand/handle the error of incoming calls? The system has ISDN fractional rate.

Basically almost everyday, I'm getting 5 or more incoming calls but I couldn't hear the caller.

any help will do, thanks!

 

[cook1082]

What version of BCM is this and are the latest patches installed.

 

[PaddyNino]

It's a BCM200 version 3.6. What's the latest patches and where can I download it? Hope this will solve the problem.

Thanks!

 

[cook1082]

I get mine from Nortel.

 

[PaddyNino]

Thanks but could you tell me what seems to be the problem with this BCM200? At least to know the cause of the problem before doing the patches.