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Can't get scanner to work with XP

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Wrathchild

Technical User
Aug 24, 2001
303
US
I built a computer about 6 months ago and put XP on it. I just tried to use the scanner ( Mustek 600 III EP Plus ) for the first time and got "TWAIN error. (T009).
Error opening twain data source. (T015) Unable to find the TWAIN source manager (TWAIN.DLL). Please copy the twain.dll file from your source disk to your windows folder (T039)" I reinstalled drivers several times and switched the port setting in the BIOS to try different settings, but nothing has worked. I see I have the twain.dll & twain32.dll files. I've searched thoroughly online but can't find a solution for this. One guy said that XP just doesn't support scanners via parallel ports anymore, maybe that's true. I'm trying to open it from iPhoto Plus.
 
Did you contact Mustek to try XP drivers? XP still supports parallel port printers, should work on scanners if you have XP drivers. By the way, I have a stack of old scanners that work fine on Win 98, but not on XP.
 
I downloaded the XP drivers from Mustek initially
 
Are you running the scanner alone on the port? Is this the cable that came with the scanner, or did you mix it with a regular printer cable (some scanners require a special cable)? Also, is this a plain cable, or a bi-directional cable? By the way, I just (last month), installed a parallel port scanner on an XP machine. It was an upgraded (yuck!) 98 to XP. I had to completely remove and re-install the drivers to make it work.
 
Wrathchild, as Micker377 can prove, win xp will work with some parallel port scanners, just not all of them.
If you got the drivers from the mfgr then you should be able to get this beast going.
I have heard where some people set win xp to win 2k mode and different os's like that. You can do that by right clicking on the install or setup files before you install and set the compatibility mode. In this case, you could set it for win 2k. But this is only a shot in the dark, i would wait for other help and explanations first, only try that in the very end if nothing else works. Make sure you set a rollback time in system restore so that you can go back to that point and undo what you did or what you installed if it fails to work. Again, i caution you to wait til nothing else works to try that. I expect to get criticized for suggesting this when you have drivers for win xp as its mainly done when you only have, say, win 98 drivers, you set win xp compatibility mode to win 98. But i have heard of people setting the setting to win 2k even when they have win xp drivers as it seems some drivers are made for both win xp and the very same drivers for win 2k but only work when compatibility is set back to win 2k.
Again, though, if you want to try this, only try it when there are no other options and you have made a system restore point to go back to should this fail.


Good advice + great people = tek-tips
 
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