can't get on web now...

[pawz]

hello folks, been trying to get rid of lop.com invasion for the last day and a bit,Windows ME machine, and I think I might have succeeded after clearing out some .exe files from application data.

I don't know for sure as I have now lost connection to the web. I regained it briefly but since then nothing I have done has worked.

I tried winsock fix
I reinstalled the network card
I took off and then put back on the protocols ( tcp/ip and netbuie), services and client.
I reinstalled the OS over the top and then upgraded it to IE6 again

can you advise on what else to do please?

(clean install not an option)

 

[jrbarnett]

Check to ensure TCP/IP is running properly. From a command prompt:

ping 127.0.0.1

you should get 4 replies with something like
"reply from 127.0.0.1: bytes = 32 time < 10ms TTL=128"

If you don't get this, it means that TCP/IP is screwed up on the system.
Next is to ping a machine via name, this will tell you if DNS resolution and routing are working correctly:

eg ping

http://www.google.co.uk

You should get similar response to above, if it can't connect then again, its something wrong with tcp/ip settings.

If these are OK, post a HijackThis log and let me know, because it sounds like there must be something running to reload lop.com

John

 

[pawz]

hello John, nice to speak with you again.

I tried ipconfig / all from this machine and received details only on the machine I was using, I removed and replaced all protocols, services,clients and the card driver on the non-communicating machine (but not necessarily in that order) shut down, booted up,got new ip addresses, all those sorts of things, and got no-where, and was wondering what else to try and wandered back in to the computer room to see if I could see it on the network, without really expecting to - and there it was! Dunno what I did that changed the situation, but whey-hey!

I kept the machine on for some hours and received no more undesirable icons or saw any more toolbars on the browser, so I reckon the lop stuff is gone at last. GOOD!

If it comes in again ( this is the second time), and I find lop.com on it I have advised the folk it lives with that I shall probably opt for a reformat and fresh install.

thank you for your help, best wishes for 2005

Gracie