Can't Get My New SATA drive to be Recognized - Anywhere!

[nazarenejohn]

Admittedly I am running an old system, a D845EGB2 MOBO with a P4 that has no provision for SATA on it so I knew that I would have to add a controller card to get that capacity. I added the card (it actually took two before it worked) and the card was recognized and installed by Windows XP SP2. I then attached the drive which powered up fine and Windows came up but there is no drive anywhere; not in the device manager, not in the administrative tools, it didn't show after I changed cables, not after I changed drives. Is there some special RAID thing I need to do to bring them up? Or some other Windows incantation?
Thanks
John Everett

 

[goombawaho]

Verify in Device Manager that the new SATA Card is recognized.

Check in Disk Management to see if it is seen at all by the system. You could also look in the BIOS to see if it can bee seen, but I kind of doubt it.

Does the card offer any setup function before the PC starts (like press F6 to enter SATA utility)????

 

[BadBigBen]

as mentioned, there is a splash screen during POST and before Windows loads, that should tell you if there is a drive attached or not...

if that screen does not show up, then there is a possibility that either the card or the drive is a bummer...

if it does show up there, then continue to boot into windows...

in the RUN BOX type compmgmt.msc /s and navigate to the DriveManagement menu, does it show up there?

if not, then UPDATE drivers for the SATA CARD, and make sure that the drivers are compatible to the BIOS version of the card (SiL cards are notorious for this, where the driver is too new for the BIOS of the card, and it loosing the HDD's)...

Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
Only ask questions with yes/no answers if you want "yes" or "no"

 

[kjv1611]

You may have to check on the firmware in your add-on card. I've got some RAID cards which needed firmware updated before could be used effectively - well, at least a couple did, but some worked fine w/o bothering with the firmware flash.

--

"If to err is human, then I must be some kind of human!" -Me