Can't get busy tone

[vpintovillegas]

Hi.
We are configuring a 3300 ICP and facing some problems to get the busy tone. After called party cancel/reject a call it takes around 50 sec to drop the call, and there isn't busy tone. If the call is never answered, it take almost the same time to get the voicemail.
We change several time parameters but nothing happens.
It looks like camp on was "on" but we double check it and it isn't.
Any ideas ?
Thanks in advance
Rgds.

 

[dryaquaman]

What kind of trunks?
What do you mean by the "Called Party cancel/reject a call"?

Dry Aquaman

http://www.university-music-on-hold.com

 

[vpintovillegas]

Dry Aquaman,

When the Called Party rejects a call (no Voicemail configured), the Calling Party remains ringing instead of receives a busy tone. This scenario also is reproduced for internal calls.

I need a busy tone after the Target rejects the call.

When Target doesn't answer the call, this same behavior is oobserved. Originator remains ringing for a minute.

Thanks,
vpintovillegas

 

[dryaquaman]

Let me be sure I understand:
If someone calls a user, you want the caller to hear ringing and then if the user doesn't answer the call you want it to go to a busy tone?

Dry Aquaman

http://www.university-music-on-hold.com

 

[LoopyLou]

How are they "rejecting" the call? What do they physically do?

Don't think you can do what you want anyway. i.e go to busy if a call is unanswered or "rejected"

The single biggest problem with communications is the illusion that it has taken place.

 

[vpintovillegas]

If a user rejects a call, I need a busy tone instead of remains ringing for a minute.

If a user doesn't answer the call, the Originator should be disconnected instead of remains ringing for around a minute.

Thanks,

 

[dryaquaman]

Don't think this can be done.
There used to be a Ring Timer in the 2k COS that would return a fast busy after the timer expired but I couldn't find it in the 3300. Soooo..... Can't be done.(?)

Dry Aquaman.

http://www.university-music-on-hold.com

 

[techymitel]

Can you confirm the auto camp-on timer for the phone and trunk class of service has been blanked. And not set to zero.

techymitel

 

[LoopyLou]

Still don't think you ever can get a busy on a no answer condition which is what he wants.

The single biggest problem with communications is the illusion that it has taken place.

 

[dryaquaman]

Forward to a RAD that plays a recording of a busy tone.....


Dry Aquaman

http://www.university-music-on-hold.com

 

[LoopyLou]

dryaquaman:

Yes Rad of busy tone would work as long as you had enough RADs. If the RAD port busy you will not get the recording unless you set it up in a RAD group and have it camp on.

Would RAD recording on busy tone work on a "reject" as he requests? Not that the 3300 has a reject feature.



The single biggest problem with communications is the illusion that it has taken place.

 

[kwbMitel]

You can have Camp on - Ringback to caller

You can have Busy

You can't have both. Mutually exclusive.

**********************************************
What's most important is that you realise ... There is no spoon.

 

[dryaquaman]

@LoopyLou,
I'm interpreting 'reject' as 'ignore the ringing until it call forwards.'
If this is the case then you can call forward to any device that has a number.

Dry Aquaman

http://www.university-music-on-hold.com