Can't find my snap server

[koriley]

Ok, I just took a new job and they had a snap server 2200 that the HDD had died a while back. I took a look inside, did some research and replaced the drives. I have used both Snap Server Manager and Snap assist and neither application can find the device on the network. So I yield to you guys and girls in trying to find a solution for finding my device.

Any ideas?

Thanks,
Kevin

 

[clonny2]

The SnapServer 2200 OS runs in flash so changing the hard drives should not make the server unresponsive. However, if SnapAssist and SnapServer Manager can not find the SnapServer sounds like there might be a bigger issue on hand. Have you contacted support to see if the server is still under a maintenance contract?

Lets see, if DHCP is configured on the network have you looked at the DHCP server to see if there is a lease being used?