My system used to work fine.
Now (starting a few weeks ago) when I try to download and install a file, I get an error message. I get different error messages for different files, but all of them will not let me install the file. Although, in fact, occasionally, something will successfully let me install it.
This happens from all websites: can’t update Norton Antivirus, can’t update Ad-Aware. I’ve run several other virus programs and am not finding anything. Although once I found a virus called Trojan.ByteVerify and quarantined it.
If I am trying to open a Zip file, all files extract except for the executable. I get a “bad CRC” error; telling me that the wrong number of bytes got downloaded: Extracting DISK.EXE; bad CRC d66e0d8c (should be a1242740)
Warning: the size of the extracted file (770594) does not match the uncompressed size (770560) recorded in the zip file.
I have a router and a laptop that can download. If I put my cable into a different router jack, I get the same problem on this system. I can install things from floppies and a zip drive if they are downloaded on my laptop.
If I download the file to my external drive or the zip drive on my desktop system, I still get the error. A simple ping test transmits correctly.
I’m running XP Home Edition on a Pentium IV with plenty of memory and disk space.
Samples of messages: "The procedure entry point DoqDateTime to File Time could not be located in the dynamic link library KERNEL32.dll." "Could not initialize installation. Could not extract Wise132.dll to C:\DOCUME~1\default\LOCALS~1\Temp\GLC13.tmp; CRC does not match." “The setup files are corrupted.”
It happens with IE, Firefox, and Netscape.
I’ve been on the phone with Microsoft support. I’ve done a Windows Repair; and a “parallel” install so that I have two versions of Windows on my system. The new version does not work either.
This happened on the day that I downloaded Jave Runtime environment 1.4.2-04. Could there be a connection? I did find a site call “Java Problems” that reported the my Java was running correctly.
I have no system restore to use (this surprised me). I do have Registry Mechanic running. I don’t understand what the backups are in it; they are not well-labelled, nor is the documentation explicit. But I picked a backup from Nov. when things ran fine and restore using it. Everything seems to still work, which pleases me, but it didn’t fix the problem.
Any ideas?
I'm going to post this in the Windows XP forum also - I hope that isn't rude.
Thanks.
Susan
Now (starting a few weeks ago) when I try to download and install a file, I get an error message. I get different error messages for different files, but all of them will not let me install the file. Although, in fact, occasionally, something will successfully let me install it.
This happens from all websites: can’t update Norton Antivirus, can’t update Ad-Aware. I’ve run several other virus programs and am not finding anything. Although once I found a virus called Trojan.ByteVerify and quarantined it.
If I am trying to open a Zip file, all files extract except for the executable. I get a “bad CRC” error; telling me that the wrong number of bytes got downloaded: Extracting DISK.EXE; bad CRC d66e0d8c (should be a1242740)
Warning: the size of the extracted file (770594) does not match the uncompressed size (770560) recorded in the zip file.
I have a router and a laptop that can download. If I put my cable into a different router jack, I get the same problem on this system. I can install things from floppies and a zip drive if they are downloaded on my laptop.
If I download the file to my external drive or the zip drive on my desktop system, I still get the error. A simple ping test transmits correctly.
I’m running XP Home Edition on a Pentium IV with plenty of memory and disk space.
Samples of messages: "The procedure entry point DoqDateTime to File Time could not be located in the dynamic link library KERNEL32.dll." "Could not initialize installation. Could not extract Wise132.dll to C:\DOCUME~1\default\LOCALS~1\Temp\GLC13.tmp; CRC does not match." “The setup files are corrupted.”
It happens with IE, Firefox, and Netscape.
I’ve been on the phone with Microsoft support. I’ve done a Windows Repair; and a “parallel” install so that I have two versions of Windows on my system. The new version does not work either.
This happened on the day that I downloaded Jave Runtime environment 1.4.2-04. Could there be a connection? I did find a site call “Java Problems” that reported the my Java was running correctly.
I have no system restore to use (this surprised me). I do have Registry Mechanic running. I don’t understand what the backups are in it; they are not well-labelled, nor is the documentation explicit. But I picked a backup from Nov. when things ran fine and restore using it. Everything seems to still work, which pleases me, but it didn’t fix the problem.
Any ideas?
I'm going to post this in the Windows XP forum also - I hope that isn't rude.
Thanks.
Susan