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can't display A3 paper reports properly using ASP & CRViewer

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Sleepyfai

Programmer
Jul 26, 2003
1
HK
I'm using CE9 and ASP to develop my webpages for report display. Last few weeks there was an error message "Error occurred Creating Report Object: Access Denied". Following the instructions in the Knowlegde base (article c2011482), I set up a COM+ package for "Craxdrt.dll" in server. This error prompt no longer displayed but another problem comes:

My reports in A3 Landscape paper format just got truncated in the CR viewer and shown in letter size format instead. I tried restarting the COM+ package, the reports display in A3 format properly. But when I close the browser, come back after about 15 minutes, those reports got truncated again!! :(

My boss is already aware of this and urging me for a fix, so any help from you guys would be deeply appreciated!

Notes:
1) There's no problem previewing those A3 reports when I open them using Crystal Report Designer in server machine.
2) I've applied those hotfixs from Crystal Decisions website, but no luck :(

Cheers,
Vincent
 
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