Can't Dial 911 via SIP Trunk on SE 11.1

BrianCosta · Mar 19, 2023

Hi ...

I have IPOSE 11.1, SBC, SIP Trunk
I can dial national calls, local calls, and Mobile Calls, but 911 is incompatible, I try every thing that can be tried. but nothing changed.
Here is the trace when dialing 911
User Rights: 9N/Dial/N/53
ARS 53: 911/Dial/911"@10.234.11.5"/21

21:02:47 308354115mS CMARS: FORM: 3. Mobile - Received Number: 911
21:02:47 308354115mS CMARS: FOUND A SHORT CODE - short_code: 911 - Tel: 911"@10.234.11.5" - Called_Party: 911@10.234.11.5 - Line Group Id: 21
21:02:47 308354116mS CMARS: SetCurrentTarget: Short_Code: 911 - Line_Group_ID: 21
21:02:47 308354116mS CMARS: FindActiveARSByGroupID GroupID=21 - Not Found
21:02:47 308354116mS CMLRQ: FindActiveLRQByGroupID GroupID=21 - Not Found
21:02:47 308354116mS Sip: SIP Line (5): Make Target voip, line group id is 21 and ip 172.20.101.21
21:02:47 308354116mS Sip: SIP Line (5) cannot find a suitable SIP URI to dial out
21:02:47 308354116mS Sip: SIP Line (4) GetNetworkTopologySource Use Network Topology badly configured
21:02:47 308354116mS Sip: SIP Line (4): Make Target voip, line group id is 21 and ip 10.234.11.5
21:02:47 308354116mS Sip: SIP Line (4): License, Valid 1, Available 15, Consumed 0
21:02:47 308354117mS CMCallEvt: 0000000000000000 0.805307804.0 -1 BaseEP: NEW CMEndpoint f537dc28 TOTAL NOW=3 CALL_LIST=1
21:02:47 308354117mS Sip: SIP Line (4): sip_trunk_config_items 50020001, sip_trunk_config_items_2 00000000, voip.flags 80800949
21:02:47 308354117mS Sip: SIPDialog f53957a8 created, dialogs 3 txn_keys 0 video 1 presentation 1 camera 1 unsupp audio 0
21:02:47 308354117mS Sip: 0000000000000000 0.805307804.0 -1 SIPTrunk Endpoint(f53957a8) SetUnIntTransactionCondition to UnInt_None
21:02:47 308354117mS CMMap: IP::SetCodec pcp[560]b0r0 0 -> f5371968
21:02:47 308354117mS Sip: SIP Line (4) GetNetworkTopologySource Use Network Topology badly configured
21:02:47 308354117mS Sip: SIP Line (4) GetNetworkTopologySource Use Network Topology badly configured
21:02:47 308354117mS CMARS: ModifyCMARSTarget: Short_Code: 911 - Line_Group_ID: 21 set line status to CMARS_TRYING
21:02:47 308354117mS CMARS: FOUND LINE - Line Id: 4 - using line group id: 21 (code 911, line 21) - Called Number: 911@10.234.11.5 - Calling Number: 1846
21:02:47 308354117mS CMARS: SEND Setup TO LINE
21:02:47 308354118mS CMCallEvt: 0aea0b013000059c 4.805307804.0 127 SIPTrunk Endpoint: StateChange: END=child CMCSIdle->CMCSOffering
21:02:47 308354118mS JadeMapper: Allocated media RTP port: 41160 from rangeId: 0 (inUsePorts: 2, activeChannels: 0)
21:02:47 308354118mS CMLineTx: v=0
CMSetup
Line: type=SIPLine 4 Call: lid=4 id=805307804 in=0
Called[911@10.234.11.5] Type=Default (100) Reason=CMDRdirect Calling[1846] Type=Internal Plan=Default
BC: CMTC=Speech CMTM=CallIndSigCon CMTR=64 CMST=Default CMU1=ALaw
IE CMIESupplementaryService (3)
Network Facility Extension
sourceEntity: 0
destinationEntity: 0
Interpretation APDU
discardAnyUnrecognisedInvokePdu
CallingName.Invoke.CodePageISO8859-1
invokeId 14727
user 'Control Room' presentation Allowed
IE CMIEFastStartInfoData (6) 8 item(s)
IE CMIECallingPartyName (110)(Type=CMNameInternalUser) name=Control Room
IE CMIERespondingPartyName (228)(Type=CMNameInternalUser) name=Control Room
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:101 N:100 R:4) number=1846
IE CMIEDeviceDetail (231) 0aea0b0130000599 LOCALE=ara HW=11 VER=11 class=CMDeviceSIPPhone type=180 number=7 channel=0 features=0x20110420 rx_gain=32 tx_gain=32
ep_callid=805307801 ipaddr=10.234.11.1 apps=0 loc=0 em_a_loc=0 em_d_loc=0 features2=0x20 is_spcall=0 ignores_dtmf=1
avgsid=<>
IE CMIEMohSourceId (247) MOH Source = 255
IE CMIESecurityData (253) 2 item(s)
CMSecurityElement RX_ONLY {
CMSRTPCryptoCapability none
Codecs list (size 4)
}
CMSecurityElement TX_ONLY {
CMSRTPCryptoCapability none
Codecs list (size 4)
}
Locale: ara
21:02:47 308354119mS Sip: 0aea0b013000059c 4.805307804.0 127 SIPTrunk Endpoint(f537dc28) received CMSetup
21:02:47 308354119mS Sip: 0aea0b013000059c 4.805307804.0 127 SIPTrunk Endpoint(f53957a8) CMSetup received, owner f537fa28, dialog f53957a8, dialling 911@10.234.11.5
21:02:47 308354119mS Sip: 0aea0b013000059c 4.805307804.0 127 SIPTrunk Endpoint(f53957a8) OnCmMessage Setup is_call_diverted 0 is_call_twinned 0 is_call_transferred 0 is_vmail_leave 0 out device 10 in device 5 full_name_supp 1
21:02:47 308354119mS Sip: 0aea0b013000059c 4.805307804.0 127 SIPTrunk Endpoint(f53957a8) OnCmMessage Setup responding sets caller
21:02:47 308354119mS Sip: 0aea0b013000059c 4.805307804.0 127 SIPTrunk Endpoint(f53957a8) OnCmMessage Setup user <1846> orig_user <> orig_hg <>
21:02:47 308354119mS Sip: 0aea0b013000059c 4.805307804.0 127 SIPTrunk Endpoint(f53957a8) OnCmMessage Setup (after aligning with user data) number <1846> name <Control Room>
21:02:47 308354119mS Sip: 0aea0b013000059c 4.805307804.0 127 SIPTrunk Endpoint(f53957a8) Init data on sip trunk calling_user <1846> orig_calling_obj <> caller <1846> orig_caller <>
21:02:47 308354119mS Sip: 0aea0b013000059c 4.805307804.0 127 SIPTrunk Endpoint(f53957a8) OnCmMessage Setup calling_party number <1846> name <Control Room>
21:02:47 308354119mS Sip: 0aea0b013000059c 4.805307804.0 127 SIPTrunk Endpoint(f53957a8) FillInternalData user <1846> hg <> number <1846> restricted 0
21:02:47 308354119mS Sip: 0aea0b013000059c 4.805307804.0 127 SIPTrunk Endpoint(f53957a8) mNearName set to <32091846> mPrivate 0
21:02:47 308354119mS Sip: 0aea0b013000059c 4.805307804.0 127 SIPTrunk Endpoint(f53957a8) mNearAlias set to <Control Room>
21:02:47 308354119mS Sip: 0aea0b013000059c 4.805307804.0 127 SIPTrunk Endpoint(f53957a8) FillInternalData user <1846> hg <> number <1846> restricted 0
21:02:47 308354119mS Sip: 0aea0b013000059c 4.805307804.0 127 SIPTrunk Endpoint(f53957a8) mNearContact set to <32091846>
21:02:47 308354119mS Sip: 0aea0b013000059c 4.805307804.0 127 SIPTrunk Endpoint(f53957a8) mNearContactAlias set to <Control Room>
21:02:47 308354120mS Sip: 0aea0b013000059c 4.805307804.0 127 SIPTrunk Endpoint(f53957a8) InsertIdentityHeader caller ID method <CallerIDPAID>
21:02:47 308354120mS Sip: 0aea0b013000059c 4.805307804.0 127 SIPTrunk Endpoint(f53957a8) CheckNameAndNumberStatusForTrunk PAI content_meaning 2 (incoming:0 fwd/twin:0)
21:02:47 308354120mS Sip: 0aea0b013000059c 4.805307804.0 127 SIPTrunk Endpoint(f53957a8) FillInternalData user <1846> hg <> number <1846> restricted 0
21:02:47 308354120mS Sip: 0aea0b013000059c 4.805307804.0 127 SIPTrunk Endpoint(f53957a8) CheckNameAndNumberStatusForTrunk PAI number <32091846> restricted 0 name <Control Room>
21:02:47 308354120mS Sip: 0aea0b013000059c 4.805307804.0 127 SIPTrunk Endpoint(f53957a8) InsertPAID number <32091846> and name <Control Room> and restricted <F>
21:02:47 308354120mS Sip: 0aea0b013000059c 4.805307804.0 127 SIPTrunk Endpoint(f53957a8) SIPDialog::BuildSDPFromFastStart
21:02:47 308354120mS Sip: 0aea0b013000059c 4.805307804.0 127 SIPTrunk Endpoint(f53957a8) SetLocalRTPAddress to 10.234.11.1:41160
21:02:47 308354120mS Sip: 0aea0b013000059c 4.805307804.0 127 SIPTrunk Endpoint(f53957a8) SdpClone
21:02:47 308354120mS Sip: 0aea0b013000059c 4.805307804.0 127 SIPTrunk Endpoint(f53957a8) UpdateSDPState SIPDialog::IDLE(0) -> SIPDialog::OFFER_SENT(1)
21:02:47 308354120mS Sip: 0aea0b013000059c 4.805307804.0 127 SIPTrunk Endpoint(f53957a8) INVITE SENT TO 10.234.11.5:5060 (reg required 0 registered 0)
21:02:47 308354120mS SIP Call Tx: 4
INVITE sip:911@10.234.11.5 SIP/2.0
Via: SIP/2.0/UDP 10.234.11.1:5060;rport;branch=z9hG4bKda2145a6f1d244f94d656f3984c1bfc5
From: "Control Room" <sip:32091846@10.234.11.1>;tag=e39c0a0809504771
To: <sip:911@10.234.11.5>
Call-ID: 316600d53e6d57b669c3495439383240
CSeq: 1742514054 INVITE
Contact: "Control Room" <sip:32091846@10.234.11.1:5060;transport=udp>
Max-Forwards: 70
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,REFER,NOTIFY,UPDATE
Supported: timer
User-Agent: IP Office 11.1.2.3.0 build 47
P-Asserted-Identity: "Control Room" <sip:32091846@10.234.11.1:5060>
Content-Type: application/sdp
Content-Length: 300

v=0
o=UserA 934523455 1996866107 IN IP4 10.234.11.1
s=Session SDP
c=IN IP4 10.234.11.1
t=0 0
m=audio 41160 RTP/AVP 8 0 18 101
a=rtpmap:8 PCMA/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=silenceSupp: off - - - -
21:02:47 308354120mS SIP Tx: UDP 10.234.11.1:5060 -> 10.234.11.5:5060
INVITE sip:911@10.234.11.5 SIP/2.0
Via: SIP/2.0/UDP 10.234.11.1:5060;rport;branch=z9hG4bKda2145a6f1d244f94d656f3984c1bfc5
From: "Control Room" <sip:32091846@10.234.11.1>;tag=e39c0a0809504771
To: <sip:911@10.234.11.5>
Call-ID: 316600d53e6d57b669c3495439383240
CSeq: 1742514054 INVITE
Contact: "Control Room" <sip:32091846@10.234.11.1:5060;transport=udp>
Max-Forwards: 70
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,REFER,NOTIFY,UPDATE
Supported: timer
User-Agent: IP Office 11.1.2.3.0 build 47
P-Asserted-Identity: "Control Room" <sip:32091846@10.234.11.1:5060>
Content-Type: application/sdp
Content-Length: 300

v=0
o=UserA 934523455 1996866107 IN IP4 10.234.11.1
s=Session SDP
c=IN IP4 10.234.11.1
t=0 0
m=audio 41160 RTP/AVP 8 0 18 101
a=rtpmap:8 PCMA/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=silenceSupp: off - - - -
21:02:47 308354120mS Sip: 0aea0b013000059c 4.805307804.0 127 SIPTrunk Endpoint(f53957a8) UpdateSIPCallState SIPDialog::INITIAL(0) -> SIPDialog::INVITE_SENT(1)
21:02:47 308354125mS SIP Rx: UDP 10.234.11.5:5060 -> 10.234.11.1:5060
SIP/2.0 100 Trying
From: "Control Room" <sip:32091846@10.234.11.1>;tag=e39c0a0809504771
To: <sip:911@10.234.11.5>
CSeq: 1742514054 INVITE
Call-ID: 316600d53e6d57b669c3495439383240
Via: SIP/2.0/UDP 10.234.11.1:5060;rport=5060;branch=z9hG4bKda2145a6f1d244f94d656f3984c1bfc5
Content-Length: 0

21:02:47 308354125mS Sip: Find End Point 0aea0b013000059c 4.805307804.0 127 SIPTrunk Endpoint (f537dc28) Sip CallId 316600d53e6d57b669c3495439383240
21:02:47 308354125mS SIP Call Rx: 4
SIP/2.0 100 Trying
From: "Control Room" <sip:32091846@10.234.11.1>;tag=e39c0a0809504771
To: <sip:911@10.234.11.5>
CSeq: 1742514054 INVITE
Call-ID: 316600d53e6d57b669c3495439383240
Via: SIP/2.0/UDP 10.234.11.1:5060;rport=5060;branch=z9hG4bKda2145a6f1d244f94d656f3984c1bfc5
Content-Length: 0

21:02:47 308354125mS Sip: 0aea0b013000059c 4.805307804.0 127 SIPTrunk Endpoint(f53957a8) Process SIP response dialog f53957a8, method INVITE, CodeNum 100 in state SIPDialog::INVITE_SENT(1)
21:02:47 308354125mS CMLineRx: v=0
CMProceeding
Line: type=SIPLine 4 Call: lid=4 id=805307804 in=0
Called[] Type=Default (100) Reason=CMDRdirect Calling[1846] Type=Internal Plan=Default
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:0 N:100 R:4) number=9911
IE CMIEDeviceDetail (231) 0aea0b013000059c LOCALE=ara HW=11 VER=11 class=CMDeviceSIPTrunk type=0 number=4 channel=1 features=0x1 rx_gain=32 tx_gain=32
ep_callid=805307804 ipaddr=10.234.11.1 apps=0 loc=999 em_a_loc=999 em_d_loc=0 features2=0x0 is_spcall=1 ignores_dtmf=0
avgsid=<>
21:02:47 308354125mS CMARS: LINE ep Received: CMProceeding - child->state = CMCSOffering - ARS Call State = CMCSOverlapRecv
21:02:47 308354125mS CMCallEvt: 0aea0b013000059c 4.805307804.0 127 SIPTrunk Endpoint: StateChange: END=child CMCSOffering->CMCSAccept
21:02:47 308354126mS CMCallEvt: 0aea0b0130000599 0.805307803.0 127 ARS for 3. Mobile: StateChange: END=B CMCSOverlapRecv->CMCSAccept
21:02:47 308354126mS CMCallEvt: 0aea0b0130000599 357.805307801.0 127 Control Room.0: StateChange: END=A CMCSDialling->CMCSDialled
21:02:47 308354126mS CMExtnEvt: v=0 State, new=Proceeding old=Dialling,0,0,Control Room
21:02:47 308354126mS CMExtnTx: v=1846, p1=0
CMFacility
Line: type=SIPLine 360 Call: lid=357 id=805307801 in=0
IE CMIEFastStartInfoData (6) 2 item(s)
IE CMIEDtmf (209) CMIEDtmf oob 1, txp 101, rxp 101, fmtp = <null>, misc 21 (misc oob 0 misc rfc2833 1 prio oob 1 prio rfc2833 0)
Timed: 19/03/23 21:02
21:02:47 308354126mS Sip: (f53696b0) SIPDialog::BuildSDPFromFastStart
21:02:47 308354126mS Sip: (f53696b0) INVITE SENT TO 10.234.8.59:13266 (reg required 0 registered 0)
21:02:47 308354127mS SIP Call Tx: phone
INVITE sip:1846@10.234.8.59:13266;transport=tcp SIP/2.0
v: SIP/2.0/TCP 10.234.11.1:5060;rport;branch=z9hG4bKa7ea5990d815a7edee98f6407ad2201a
f: <sip:CCMSInterface@10.234.11.1>;tag=f8279f353ec7fe40
t: <sip:1846@adports.ae>;tag=6412c40e12a391f910a1p5p02g1v5r6e1r6r6f_F1846
i: 2_6412c40ebc2a7c35z4t354q3p4a4z461g3ww4h_I1846
CSeq: 3267 INVITE
m: <sip:CCMSInterface@10.234.11.1:5060;transport=tcp>
Max-Forwards: 70
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,REFER,NOTIFY,SUBSCRIBE,REGISTER,PUBLISH,UPDATE
User-Agent: IP Office 11.1.2.3.0 build 47
c: application/sdp
l: 118

v=0
o=UserA 779944562 772031423 IN IP4 10.234.11.1
s=Session SDP
c=IN IP4 10.234.11.1
t=0 0
m=audio 0 RTP/AVP 8
21:02:47 308354127mS SIP Tx: TCP 10.234.11.1:5060 -> 10.234.8.59:13266
INVITE sip:1846@10.234.8.59:13266;transport=tcp SIP/2.0
v: SIP/2.0/TCP 10.234.11.1:5060;rport;branch=z9hG4bKa7ea5990d815a7edee98f6407ad2201a
f: <sip:CCMSInterface@10.234.11.1>;tag=f8279f353ec7fe40
t: <sip:1846@adports.ae>;tag=6412c40e12a391f910a1p5p02g1v5r6e1r6r6f_F1846
i: 2_6412c40ebc2a7c35z4t354q3p4a4z461g3ww4h_I1846
CSeq: 3267 INVITE
m: <sip:CCMSInterface@10.234.11.1:5060;transport=tcp>
Max-Forwards: 70
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,REFER,NOTIFY,SUBSCRIBE,REGISTER,PUBLISH,UPDATE
User-Agent: IP Office 11.1.2.3.0 build 47
c: application/sdp
l: 118

v=0
o=UserA 779944562 772031423 IN IP4 10.234.11.1
s=Session SDP
c=IN IP4 10.234.11.1
t=0 0
m=audio 0 RTP/AVP 8
21:02:47 308354127mS Sip: (f53696b0) UpdateSIPCallState SIPDialog::CALL_UP(16) -> SIPDialog::REINVITE_SENT(20)
21:02:47 308354127mS Sip: (f53696b0) UpdateSDPState SIPDialog::COMPLETE(7) -> SIPDialog::OFFER_SENT(1)
21:02:47 308354127mS Sip: ProcessDtmfFromCM
21:02:47 308354127mS CMExtnTx: v=1846, p1=0
CMProceeding
Line: type=SIPLine 360 Call: lid=357 id=805307801 in=0
Called[] Type=Default (100) Reason=CMDRdirect Calling[1846] Type=Internal Plan=Default
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:0 N:100 R:4) number=9911
IE CMIEDeviceDetail (231) 0aea0b013000059c LOCALE=ara HW=11 VER=11 class=CMDeviceSIPTrunk type=0 number=4 channel=1 features=0x1 rx_gain=32 tx_gain=32
ep_callid=805307804 ipaddr=10.234.11.1 apps=0 loc=999 em_a_loc=999 em_d_loc=0 features2=0x0 is_spcall=1 ignores_dtmf=0
avgsid=<>
Timed: 19/03/23 21:02
21:02:47 308354127mS Sip: 0aea0b013000059c 4.805307804.0 127 SIPTrunk Endpoint(f53957a8) UpdateSIPCallState SIPDialog::INVITE_SENT(1) -> SIPDialog::INV_PROV_RESP_RCVD(5)
21:02:47 308354171mS SIP Rx: TCP 10.234.8.59:13266 -> 10.234.11.1:5060
SIP/2.0 100 Trying
From: <sip:CCMSInterface@10.234.11.1>;tag=f8279f353ec7fe40
To: <sip:1846@adports.ae>;tag=6412c40e12a391f910a1p5p02g1v5r6e1r6r6f_F1846
Call-ID: 2_6412c40ebc2a7c35z4t354q3p4a4z461g3ww4h_I1846
CSeq: 3267 INVITE
Via: SIP/2.0/TCP 10.234.11.1:5060;branch=z9hG4bKa7ea5990d815a7edee98f6407ad2201a
User-Agent: Avaya J139 IP Phone 4.0.10.3.2 c81feae11ff3
Content-Length: 0

21:02:47 308354171mS Sip: TCP packet known set owner
21:02:47 308354171mS SIP Call Rx: phone
SIP/2.0 100 Trying
From: <sip:CCMSInterface@10.234.11.1>;tag=f8279f353ec7fe40
To: <sip:1846@adports.ae>;tag=6412c40e12a391f910a1p5p02g1v5r6e1r6r6f_F1846
Call-ID: 2_6412c40ebc2a7c35z4t354q3p4a4z461g3ww4h_I1846
CSeq: 3267 INVITE
Via: SIP/2.0/TCP 10.234.11.1:5060;branch=z9hG4bKa7ea5990d815a7edee98f6407ad2201a
User-Agent: Avaya J139 IP Phone 4.0.10.3.2 c81feae11ff3
Content-Length: 0

21:02:47 308354171mS Sip: (f53696b0) Process SIP response dialog f53696b0, method INVITE, CodeNum 100 in state SIPDialog::REINVITE_SENT(20)
21:02:47 308354172mS Sip: (f53696b0) UpdateSIPCallState SIPDialog::REINVITE_SENT(20) -> SIPDialog::REINV_PROV_RESP_RCVD(21)
21:02:47 308354268mS Sip: SendPhoneCtrlMsgToPhone:Multi-Message
21:02:47 308354268mS Sip: (f53696b0) INFO SENT TO 10.234.8.59 13266
21:02:47 308354278mS Sip: SIPDialog TXN : Decoding of message Succeeded 2
21:02:47 308354278mS Sip: TCP packet known set owner
21:02:47 308354278mS Sip: (f53696b0) Process SIP response dialog f53696b0, method INFO, CodeNum 200 in state SIPDialog::REINV_PROV_RESP_RCVD(21)
21:02:47 308354278mS SIP Rx: UDP 10.234.11.5:5060 -> 10.234.11.1:5060
SIP/2.0 404 Not Found
From: "Control Room" <sip:32091846@10.234.11.1>;tag=e39c0a0809504771
To: <sip:911@10.234.11.5>;tag=gK02abd638
CSeq: 1742514054 INVITE
Call-ID: 316600d53e6d57b669c3495439383240
Record-Route: <sip:10.234.11.5:5060;ipcs-line=404372;lr;transport=udp>
Via: SIP/2.0/UDP 10.234.11.1:5060;rport=5060;branch=z9hG4bKda2145a6f1d244f94d656f3984c1bfc5
Reason: Q.850;cause=1
Content-Length: 0

21:02:47 308354279mS Sip: Find End Point 0aea0b013000059c 4.805307804.0 127 SIPTrunk Endpoint (f537dc28) Sip CallId 316600d53e6d57b669c3495439383240
21:02:47 308354279mS SIP Call Rx: 4
SIP/2.0 404 Not Found
From: "Control Room" <sip:32091846@10.234.11.1>;tag=e39c0a0809504771
To: <sip:911@10.234.11.5>;tag=gK02abd638
CSeq: 1742514054 INVITE
Call-ID: 316600d53e6d57b669c3495439383240
Record-Route: <sip:10.234.11.5:5060;ipcs-line=404372;lr;transport=udp>
Via: SIP/2.0/UDP 10.234.11.1:5060;rport=5060;branch=z9hG4bKda2145a6f1d244f94d656f3984c1bfc5
Reason: Q.850;cause=1
Content-Length: 0

21:02:47 308354279mS Sip: 0aea0b013000059c 4.805307804.0 127 SIPTrunk Endpoint(f53957a8) Extracted Q.850 Reason dialog f53957a8, method INVITE, CodeNum now 404 was 404 Cause 1 in state SIPDialog::INV_PROV_RESP_RCVD(5)
21:02:47 308354279mS Sip: 0aea0b013000059c 4.805307804.0 127 SIPTrunk Endpoint(f53957a8) Process SIP response dialog f53957a8, method INVITE, CodeNum 404 in state SIPDialog::INV_PROV_RESP_RCVD(5)
21:02:47 308354279mS Sip: 0aea0b013000059c 4.805307804.0 127 SIPTrunk Endpoint(f53957a8) LR is On and route is Route: <sip:10.234.11.5:5060;ipcs-line=404372;lr;transport=udp>
21:02:47 308354279mS Sip: SIPTrunkEndpointDialogOwner::SetRemoteAddressForRequest from 10.234.11.5:5060 to 10.234.11.5:5060
21:02:47 308354279mS Sip: 0aea0b013000059c 4.805307804.0 127 SIPTrunk Endpoint(f53957a8) ExtractContactFromMessage: cannot get Contact Header 2012
21:02:47 308354279mS Sip: 0aea0b013000059c 4.805307804.0 127 SIPTrunk Endpoint(f53957a8) UpdateSIPCallState SIPDialog::INV_PROV_RESP_RCVD(5) -> SIPDialog::INV_FINAL_RESP_RCVD(17)
21:02:47 308354279mS Sip: 0aea0b013000059c 4.805307804.0 127 SIPTrunk Endpoint(f53957a8) ACK SENT TO 10.234.11.5 5060
21:02:47 308354280mS SIP Call Tx: 4
ACK sip:911@10.234.11.5 SIP/2.0
Via: SIP/2.0/UDP 10.234.11.1:5060;rport;branch=z9hG4bKda2145a6f1d244f94d656f3984c1bfc5
Route: <sip:10.234.11.5:5060;ipcs-line=404372;lr;transport=udp>
From: "Control Room" <sip:32091846@10.234.11.1>;tag=e39c0a0809504771
To: <sip:911@10.234.11.5>;tag=gK02abd638
Call-ID: 316600d53e6d57b669c3495439383240
CSeq: 1742514054 ACK
Max-Forwards: 70
User-Agent: IP Office 11.1.2.3.0 build 47
Content-Length: 0

21:02:47 308354280mS SIP Tx: UDP 10.234.11.1:5060 -> 10.234.11.5:5060
ACK sip:911@10.234.11.5 SIP/2.0
Via: SIP/2.0/UDP 10.234.11.1:5060;rport;branch=z9hG4bKda2145a6f1d244f94d656f3984c1bfc5
Route: <sip:10.234.11.5:5060;ipcs-line=404372;lr;transport=udp>
From: "Control Room" <sip:32091846@10.234.11.1>;tag=e39c0a0809504771
To: <sip:911@10.234.11.5>;tag=gK02abd638
Call-ID: 316600d53e6d57b669c3495439383240
CSeq: 1742514054 ACK
Max-Forwards: 70
User-Agent: IP Office 11.1.2.3.0 build 47
Content-Length: 0

21:02:47 308354280mS Sip: 0aea0b013000059c 4.805307804.0 127 SIPTrunk Endpoint(f53957a8) UpdateSIPCallState SIPDialog::INV_FINAL_RESP_RCVD(17) -> SIPDialog::FINAL(28)
21:02:47 308354280mS CMLineRx: v=0
CMReleaseComp
Line: type=SIPLine 4 Call: lid=4 id=805307804 in=0
Called[] Type=Default (100) Reason=CMDRdirect Calling[1846] Type=Internal Plan=Default
IE CMIEFeedback (188) Ver=1 Size=5 Type=2 Reason=404
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:0 N:100 R:4) number=9911
IE CMIEDeviceDetail (231) 0aea0b013000059c LOCALE=ara HW=11 VER=11 class=CMDeviceSIPTrunk type=0 number=4 channel=1 features=0x1 rx_gain=32 tx_gain=32
ep_callid=805307804 ipaddr=10.234.11.1 apps=0 loc=999 em_a_loc=999 em_d_loc=0 features2=0x0 is_spcall=1 ignores_dtmf=0
avgsid=<>
Cause=1, Unallocated (unassigned) number
21:02:47 308354280mS CMARS: LINE ep Received: CMReleaseComp - child->state = CMCSAccept - ARS Call State = CMCSAccept
21:02:47 308354280mS CMLineTx: v=0
CMReleaseComp
Line: type=SIPLine 4 Call: lid=4 id=805307804 in=0
Cause=16, Normal call clearing
21:02:47 308354280mS Sip: 0aea0b013000059c 4.805307804.0 -1 SIPTrunk Endpoint(f537dc28) received CMReleaseComp
21:02:47 308354281mS Sip: 0aea0b013000059c 4.805307804.0 -1 SIPTrunk Endpoint(f53957a8) Terminating dialog f53957a8, state SIPDialog::FINAL(28) for cause CMCauseNormal
21:02:47 308354281mS Sip: 0aea0b013000059c 4.805307804.0 -1 SIPTrunk Endpoint(f53957a8) KeepDlgOnCmCallLost SIPDialog::FINAL
21:02:47 308354281mS CMCallEvt: 0aea0b013000059c 4.805307804.0 -1 SIPTrunk Endpoint: StateChange: END=X CMCSAccept->CMCSDelete
21:02:47 308354281mS CMARS: ModifyCMARSTarget: Short_Code: 911 - Line_Group_ID: 21 set line status to CMARS_OUTOFSERVICE_ALL
21:02:47 308354281mS CMARS: Target: Short_Code: 911 - Line_Group_ID: 21 has been set to: CMARS_OUTOFSERVICE_ALL
21:02:47 308354281mS CMARS: 0aea0b0130000599 0.805307803.0 127 ARS for 3. Mobile: DropCall() - ABOUT TO SEND CMReleaseComp
21:02:47 308354281mS CMCallEvt: 0aea0b0130000599 0.805307803.0 127 ARS for 3. Mobile: StateChange: END=B CMCSAccept->CMCSCompleted
21:02:47 308354282mS CMLOGGING: CALL:2023/03/1921:02,00:00:00,000,1846,O,9911,9911,ControlRoom,,,1,,"",0,n/a
21:02:47 308354282mS CMExtnEvt: Control Room: CALL LOST (CMCauseUnallocatedNumber)
21:02:47 308354282mS CMExtnEvt: Control Room: Extn(1846) Calling Party Number(1846) Type(CMNTypeInternal)
21:02:47 308354283mS CMCallEvt: 0aea0b0130000599 357.805307801.0 -1 Control Room.0: StateChange: END=X CMCSDialled->CMCSCompletedTone
21:02:47 308354283mS CMExtnTx: v=1846, p1=0
CMFacility
Line: type=SIPLine 360 Call: lid=357 id=805307801 in=0
IE CMIEFastStartInfoData (6) 2 item(s)
IE CMIEDtmf (209) CMIEDtmf oob 1, txp 101, rxp 101, fmtp = <null>, misc 21 (misc oob 0 misc rfc2833 1 prio oob 1 prio rfc2833 0)
Timed: 19/03/23 21:02
21:02:47 308354283mS Sip: PortmPhoneDelayFacMsg(1846)- Set CM msg for debouncing
21:02:47 308354283mS Sip: ProcessDtmfFromCM
21:02:47 308354283mS CMExtnEvt: v=0 State, new=CMESCompleted old=Proceeding,0,0,Control Room
21:02:47 308354283mS CMARS: CMARSEndpoint::CallLost(cause=1) - Address: 0aea0b0130000599 0.805307803.0 -1 ARS for 3. Mobile - Call State: CMCSCompleted
21:02:47 308354284mS CMCallEvt: 0aea0b0130000599 0.805307803.0 -1 ARS for 3. Mobile: StateChange: END=X CMCSCompleted->CMCSDelete
21:02:47 308354284mS CMCallEvt: END CALL:127 (f53704a0)
21:02:47 308354284mS CMCallEvt: 0aea0b0130000599 0.805307803.0 -1 BaseEP: DELETE CMEndpoint f538dba8 TOTAL NOW=2 CALL_LIST=0
21:02:47 308354284mS Sip: (f53957a8) SetUnIntTransactionCondition to UnInt_None
21:02:47 308354284mS Sip: SIPDialog f53957a8 deleted, dialogs 2 txn_keys 2
21:02:47 308354284mS Sip: ~SipTrunkEndpoint 0aea0b013000059c 4.805307804.0 -1 SIPTrunk Endpoint
21:02:47 308354284mS CMCallEvt: 0aea0b013000059c 4.805307804.0 -1 BaseEP: DELETE CMEndpoint f537dc28 TOTAL NOW=1 CALL_LIST=0
21:02:47 308354286mS JadeMapper: Activated media RTP port: 41158, isVMConn: 0 (inUsePorts: 2, activeChannels: 1, freeChannels: 119)
21:02:47 308354286mS CMMap: PlatformConnectionAudioSAP::ConnectVoice (connect) pcp[558]b0r1 echo_cancellation set to 0
21:02:47 308354287mS CMMap: PlatformConnectionAudioSAP::ConnectVoice pcp[558]b0r1 Configure 1.500
21:02:47 308354287mS CMMap: PlatformConnectionAudioSAP::ConnectVoice pcp[558]b0r1 ConnectIndication 1.500
21:02:47 308354287mS CMMap: a=1.501 b=0.0 Mapper::FreeCodec freed CMRTVocoder(f5371968) resource busy 1, total 120
21:02:47 308354287mS JadeMapper: Deallocated media RTP port: 41160 (inUsePorts: 1, activeChannels: 1, freeChannels: 119, activeChannelFreed: 0)
21:02:47 308354287mS JadeMapper: Media RTP port: 41160 is already freed (inUsePorts: 1, activeChannels: 1, freeChannels: 119)
21:02:47 308354303mS SIP Rx: TCP 10.234.8.59:13266 -> 10.234.11.1:5060
SIP/2.0 200 OK
From: <sip:CCMSInterface@10.234.11.1>;tag=f8279f353ec7fe40
To: <sip:1846@adports.ae>;tag=6412c40e12a391f910a1p5p02g1v5r6e1r6r6f_F1846
Call-ID: 2_6412c40ebc2a7c35z4t354q3p4a4z461g3ww4h_I1846
CSeq: 3267 INVITE
Via: SIP/2.0/TCP 10.234.11.1:5060;branch=z9hG4bKa7ea5990d815a7edee98f6407ad2201a
Supported: 100rel,eventlist,feature-ref,replaces,tdialog,vnd.avaya.stimulus-ipo
Allow: INVITE,ACK,BYE,CANCEL,SUBSCRIBE,NOTIFY,MESSAGE,REFER,INFO,PRACK,PUBLISH,UPDATE
User-Agent: Avaya J139 IP Phone 4.0.10.3.2 c81feae11ff3
Contact: <sip:1846@10.234.8.59:13266;transport=tcp>
Content-Type: application/sdp
Content-Length: 158

v=0
o=sip:1846@10.234.8.59 1 335 IN IP4 10.234.8.59
s=sip:1846@10.234.8.59
c=IN IP4 10.234.8.59
b=TIAS:1920000
t=0 0
m=audio 0 RTP/AVP 8
b=TIAS:64000
21:02:47 308354303mS Sip: TCP packet known set owner
21:02:47 308354303mS SIP Call Rx: phone
SIP/2.0 200 OK
From: <sip:CCMSInterface@10.234.11.1>;tag=f8279f353ec7fe40
To: <sip:1846@adports.ae>;tag=6412c40e12a391f910a1p5p02g1v5r6e1r6r6f_F1846
Call-ID: 2_6412c40ebc2a7c35z4t354q3p4a4z461g3ww4h_I1846
CSeq: 3267 INVITE
Via: SIP/2.0/TCP 10.234.11.1:5060;branch=z9hG4bKa7ea5990d815a7edee98f6407ad2201a
Supported: 100rel,eventlist,feature-ref,replaces,tdialog,vnd.avaya.stimulus-ipo
Allow: INVITE,ACK,BYE,CANCEL,SUBSCRIBE,NOTIFY,MESSAGE,REFER,INFO,PRACK,PUBLISH,UPDATE
User-Agent: Avaya J139 IP Phone 4.0.10.3.2 c81feae11ff3
Contact: <sip:1846@10.234.8.59:13266;transport=tcp>
Content-Type: application/sdp
Content-Length: 158

v=0
o=sip:1846@10.234.8.59 1 335 IN IP4 10.234.8.59
s=sip:1846@10.234.8.59
c=IN IP4 10.234.8.59
b=TIAS:1920000
t=0 0
m=audio 0 RTP/AVP 8
b=TIAS:64000
21:02:47 308354304mS Sip: (f53696b0) Process SIP response dialog f53696b0, method INVITE, CodeNum 200 in state SIPDialog::REINV_PROV_RESP_RCVD(21)
21:02:47 308354304mS Sip: (f53696b0) UpdateSIPCallState SIPDialog::REINV_PROV_RESP_RCVD(21) -> SIPDialog::REINV_200_OK_RCVD(22)
21:02:47 308354304mS Sip: (f53696b0) UpdateSDPState SIPDialog::OFFER_SENT(1) -> SIPDialog::ANSWER_RCVD(4)
21:02:47 308354304mS Sip: (f53696b0) ACK SENT TO 10.234.8.59 13266
21:02:47 308354304mS SIP Call Tx: phone
ACK sip:1846@10.234.8.59:13266;transport=tcp SIP/2.0
v: SIP/2.0/TCP 10.234.11.1:5060;rport;branch=z9hG4bK419bd578d3a838dd761bea2e8a5c9c12
f: <sip:CCMSInterface@10.234.11.1>;tag=f8279f353ec7fe40
t: <sip:1846@adports.ae>;tag=6412c40e12a391f910a1p5p02g1v5r6e1r6r6f_F1846
i: 2_6412c40ebc2a7c35z4t354q3p4a4z461g3ww4h_I1846
CSeq: 3267 ACK
Max-Forwards: 70
User-Agent: IP Office 11.1.2.3.0 build 47
l: 0

21:02:47 308354304mS SIP Tx: TCP 10.234.11.1:5060 -> 10.234.8.59:13266
ACK sip:1846@10.234.8.59:13266;transport=tcp SIP/2.0
v: SIP/2.0/TCP 10.234.11.1:5060;rport;branch=z9hG4bK419bd578d3a838dd761bea2e8a5c9c12
f: <sip:CCMSInterface@10.234.11.1>;tag=f8279f353ec7fe40
t: <sip:1846@adports.ae>;tag=6412c40e12a391f910a1p5p02g1v5r6e1r6r6f_F1846
i: 2_6412c40ebc2a7c35z4t354q3p4a4z461g3ww4h_I1846
CSeq: 3267 ACK
Max-Forwards: 70
User-Agent: IP Office 11.1.2.3.0 build 47
l: 0

21:02:47 308354304mS Sip: (f53696b0) UpdateSDPState SIPDialog::ANSWER_RCVD(4) -> SIPDialog::COMPLETE(7)
21:02:47 308354304mS Sip: (f53696b0) FindConnectionParameters: found bandwidth info, bw_count=1, memorizing only first one
21:02:47 308354304mS Sip: (f53696b0) SIPDialog::FindConnectionParameters: found media proto <RTP/AVP>
21:02:47 308354304mS Sip: (f53696b0) BuildCMMessageFromAudioMediaSDPAnswer: Port is 0 incoming_sdp_status 4 -> inactive
21:02:47 308354304mS Sip: (f53696b0) FindConnectionParameters: found bandwidth info, bw_count=1, memorizing only first one
21:02:47 308354304mS Sip: (f53696b0) UpdateSIPCallState SIPDialog::REINV_200_OK_RCVD(22) -> SIPDialog::CALL_UP(16)
21:02:47 308354304mS Sip: OnMediaUpdateComplete(1846)- Send any pending messages
21:02:47 308354304mS Sip: (f53696b0) SIPDialog::BuildSDPFromFastStart
21:02:47 308354305mS Sip: (f53696b0) SetLocalRTPAddress to 10.234.11.1:41158
21:02:47 308354305mS Sip: (f53696b0) INVITE SENT TO 10.234.8.59:13266 (reg required 0 registered 0)
21:02:47 308354305mS SIP Call Tx: phone
INVITE sip:1846@10.234.8.59:13266;transport=tcp SIP/2.0
v: SIP/2.0/TCP 10.234.11.1:5060;rport;branch=z9hG4bK6d14589ae0e526e728b991c9d2c3c4b1
f: <sip:CCMSInterface@10.234.11.1>;tag=f8279f353ec7fe40
t: <sip:1846@adports.ae>;tag=6412c40e12a391f910a1p5p02g1v5r6e1r6r6f_F1846
i: 2_6412c40ebc2a7c35z4t354q3p4a4z461g3ww4h_I1846
CSeq: 3269 INVITE
m: <sip:CCMSInterface@10.234.11.1:5060;transport=tcp>
Max-Forwards: 70
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,REFER,NOTIFY,SUBSCRIBE,REGISTER,PUBLISH,UPDATE
User-Agent: IP Office 11.1.2.3.0 build 47
c: application/sdp
l: 144

v=0
o=UserA 779944562 772031424 IN IP4 10.234.11.1
s=Session SDP
c=IN IP4 10.234.11.1
t=0 0
m=audio 41158 RTP/AVP 8
a=rtpmap:8 PCMA/8000
21:02:47 308354305mS SIP Tx: TCP 10.234.11.1:5060 -> 10.234.8.59:13266
INVITE sip:1846@10.234.8.59:13266;transport=tcp SIP/2.0
v: SIP/2.0/TCP 10.234.11.1:5060;rport;branch=z9hG4bK6d14589ae0e526e728b991c9d2c3c4b1
f: <sip:CCMSInterface@10.234.11.1>;tag=f8279f353ec7fe40
t: <sip:1846@adports.ae>;tag=6412c40e12a391f910a1p5p02g1v5r6e1r6r6f_F1846
i: 2_6412c40ebc2a7c35z4t354q3p4a4z461g3ww4h_I1846
CSeq: 3269 INVITE
m: <sip:CCMSInterface@10.234.11.1:5060;transport=tcp>
Max-Forwards: 70
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,REFER,NOTIFY,SUBSCRIBE,REGISTER,PUBLISH,UPDATE
User-Agent: IP Office 11.1.2.3.0 build 47
c: application/sdp
l: 144

v=0
o=UserA 779944562 772031424 IN IP4 10.234.11.1
s=Session SDP
c=IN IP4 10.234.11.1
t=0 0
m=audio 41158 RTP/AVP 8
a=rtpmap:8 PCMA/8000
21:02:47 308354305mS Sip: (f53696b0) UpdateSIPCallState SIPDialog::CALL_UP(16) -> SIPDialog::REINVITE_SENT(20)
21:02:47 308354305mS Sip: (f53696b0) UpdateSDPState SIPDialog::COMPLETE(7) -> SIPDialog::OFFER_SENT(1)
21:02:47 308354348mS SIP Rx: TCP 10.234.8.59:13266 -> 10.234.11.1:5060
SIP/2.0 100 Trying
From: <sip:CCMSInterface@10.234.11.1>;tag=f8279f353ec7fe40
To: <sip:1846@adports.ae>;tag=6412c40e12a391f910a1p5p02g1v5r6e1r6r6f_F1846
Call-ID: 2_6412c40ebc2a7c35z4t354q3p4a4z461g3ww4h_I1846
CSeq: 3269 INVITE
Via: SIP/2.0/TCP 10.234.11.1:5060;branch=z9hG4bK6d14589ae0e526e728b991c9d2c3c4b1
User-Agent: Avaya J139 IP Phone 4.0.10.3.2 c81feae11ff3
Content-Length: 0

21:02:47 308354348mS Sip: TCP packet known set owner
21:02:47 308354348mS SIP Call Rx: phone
SIP/2.0 100 Trying
From: <sip:CCMSInterface@10.234.11.1>;tag=f8279f353ec7fe40
To: <sip:1846@adports.ae>;tag=6412c40e12a391f910a1p5p02g1v5r6e1r6r6f_F1846
Call-ID: 2_6412c40ebc2a7c35z4t354q3p4a4z461g3ww4h_I1846
CSeq: 3269 INVITE
Via: SIP/2.0/TCP 10.234.11.1:5060;branch=z9hG4bK6d14589ae0e526e728b991c9d2c3c4b1
User-Agent: Avaya J139 IP Phone 4.0.10.3.2 c81feae11ff3
Content-Length: 0

21:02:47 308354348mS Sip: (f53696b0) Process SIP response dialog f53696b0, method INVITE, CodeNum 100 in state SIPDialog::REINVITE_SENT(20)
21:02:47 308354348mS Sip: (f53696b0) UpdateSIPCallState SIPDialog::REINVITE_SENT(20) -> SIPDialog::REINV_PROV_RESP_RCVD(21)
21:02:47 308354429mS Sip: SendPhoneCtrlMsgToPhone:Multi-Message
21:02:47 308354429mS Sip: (f53696b0) INFO SENT TO 10.234.8.59 13266
21:02:47 308354438mS Sip: SIPDialog TXN : Decoding of message Succeeded 2
21:02:47 308354438mS Sip: TCP packet known set owner
21:02:47 308354438mS Sip: (f53696b0) Process SIP response dialog f53696b0, method INFO, CodeNum 200 in state SIPDialog::REINV_PROV_RESP_RCVD(21)
21:02:47 308354524mS SIP Rx: TCP 10.234.8.59:13266 -> 10.234.11.1:5060
SIP/2.0 200 OK
From: <sip:CCMSInterface@10.234.11.1>;tag=f8279f353ec7fe40
To: <sip:1846@adports.ae>;tag=6412c40e12a391f910a1p5p02g1v5r6e1r6r6f_F1846
Call-ID: 2_6412c40ebc2a7c35z4t354q3p4a4z461g3ww4h_I1846
CSeq: 3269 INVITE
Via: SIP/2.0/TCP 10.234.11.1:5060;branch=z9hG4bK6d14589ae0e526e728b991c9d2c3c4b1
Supported: 100rel,eventlist,feature-ref,replaces,tdialog,vnd.avaya.stimulus-ipo
Allow: INVITE,ACK,BYE,CANCEL,SUBSCRIBE,NOTIFY,MESSAGE,REFER,INFO,PRACK,PUBLISH,UPDATE
User-Agent: Avaya J139 IP Phone 4.0.10.3.2 c81feae11ff3
Contact: <sip:1846@10.234.8.59:13266;transport=tcp>
Content-Type: application/sdp
Content-Length: 198

v=0
o=sip:1846@10.234.8.59 1 336 IN IP4 10.234.8.59
s=sip:1846@10.234.8.59
c=IN IP4 10.234.8.59
b=TIAS:1920000
t=0 0
m=audio 40750 RTP/AVP 8
b=TIAS:64000
a=ptime:20
a=rtpmap:8 PCMA/8000/1
21:02:47 308354524mS Sip: TCP packet known set owner
21:02:47 308354524mS SIP Call Rx: phone
SIP/2.0 200 OK
From: <sip:CCMSInterface@10.234.11.1>;tag=f8279f353ec7fe40
To: <sip:1846@adports.ae>;tag=6412c40e12a391f910a1p5p02g1v5r6e1r6r6f_F1846
Call-ID: 2_6412c40ebc2a7c35z4t354q3p4a4z461g3ww4h_I1846
CSeq: 3269 INVITE
Via: SIP/2.0/TCP 10.234.11.1:5060;branch=z9hG4bK6d14589ae0e526e728b991c9d2c3c4b1
Supported: 100rel,eventlist,feature-ref,replaces,tdialog,vnd.avaya.stimulus-ipo
Allow: INVITE,ACK,BYE,CANCEL,SUBSCRIBE,NOTIFY,MESSAGE,REFER,INFO,PRACK,PUBLISH,UPDATE
User-Agent: Avaya J139 IP Phone 4.0.10.3.2 c81feae11ff3
Contact: <sip:1846@10.234.8.59:13266;transport=tcp>
Content-Type: application/sdp
Content-Length: 198

v=0
o=sip:1846@10.234.8.59 1 336 IN IP4 10.234.8.59
s=sip:1846@10.234.8.59
c=IN IP4 10.234.8.59
b=TIAS:1920000
t=0 0
m=audio 40750 RTP/AVP 8
b=TIAS:64000
a=ptime:20
a=rtpmap:8 PCMA/8000/1
21:02:47 308354524mS Sip: (f53696b0) Process SIP response dialog f53696b0, method INVITE, CodeNum 200 in state SIPDialog::REINV_PROV_RESP_RCVD(21)
21:02:47 308354525mS Sip: (f53696b0) UpdateSIPCallState SIPDialog::REINV_PROV_RESP_RCVD(21) -> SIPDialog::REINV_200_OK_RCVD(22)
21:02:47 308354525mS Sip: (f53696b0) UpdateSDPState SIPDialog::OFFER_SENT(1) -> SIPDialog::ANSWER_RCVD(4)
21:02:47 308354525mS Sip: (f53696b0) ACK SENT TO 10.234.8.59 13266
21:02:47 308354525mS SIP Call Tx: phone
ACK sip:1846@10.234.8.59:13266;transport=tcp SIP/2.0
v: SIP/2.0/TCP 10.234.11.1:5060;rport;branch=z9hG4bK62ac8d5c15e5116fd76246e8ef953515
f: <sip:CCMSInterface@10.234.11.1>;tag=f8279f353ec7fe40
t: <sip:1846@adports.ae>;tag=6412c40e12a391f910a1p5p02g1v5r6e1r6r6f_F1846
i: 2_6412c40ebc2a7c35z4t354q3p4a4z461g3ww4h_I1846
CSeq: 3269 ACK
Max-Forwards: 70
User-Agent: IP Office 11.1.2.3.0 build 47
l: 0

21:02:47 308354525mS SIP Tx: TCP 10.234.11.1:5060 -> 10.234.8.59:13266
ACK sip:1846@10.234.8.59:13266;transport=tcp SIP/2.0
v: SIP/2.0/TCP 10.234.11.1:5060;rport;branch=z9hG4bK62ac8d5c15e5116fd76246e8ef953515
f: <sip:CCMSInterface@10.234.11.1>;tag=f8279f353ec7fe40
t: <sip:1846@adports.ae>;tag=6412c40e12a391f910a1p5p02g1v5r6e1r6r6f_F1846
i: 2_6412c40ebc2a7c35z4t354q3p4a4z461g3ww4h_I1846
CSeq: 3269 ACK
Max-Forwards: 70
User-Agent: IP Office 11.1.2.3.0 build 47
l: 0

21:02:47 308354525mS Sip: (f53696b0) UpdateSDPState SIPDialog::ANSWER_RCVD(4) -> SIPDialog::COMPLETE(7)
21:02:47 308354525mS Sip: (f53696b0) FindConnectionParameters: found bandwidth info, bw_count=1, memorizing only first one
21:02:47 308354525mS Sip: (f53696b0) SIPDialog::FindConnectionParameters: found media proto <RTP/AVP>
21:02:47 308354525mS Sip: (f53696b0) FindConnectionParameters: found bandwidth info, bw_count=1, memorizing only first one
21:02:47 308354525mS Sip: (f53696b0) UpdateSIPCallState SIPDialog::REINV_200_OK_RCVD(22) -> SIPDialog::CALL_UP(16)
21:02:47 308354525mS Sip: OnMediaUpdateComplete(1846)- Send any pending messages
21:02:47 308354936mS Sip: (f53696b0) INFO SENT TO 10.234.8.59 13266
21:02:47 308354947mS Sip: SIPDialog TXN : Decoding of message Succeeded 2
21:02:47 308354947mS Sip: TCP packet known set owner
21:02:47 308354947mS Sip: (f53696b0) Process SIP response dialog f53696b0, method INFO, CodeNum 200 in state SIPDialog::CALL_UP(16)

Nortel4Ever · Mar 19, 2023

What Line number is your SIP trunk? For example it is Line 17.

In the ARS table try Code:911 Telephone Number:911 - Feature: Dial Emergency Line Group ID: 17

That's what we use everywhere and it works fine.

sizbut · Mar 20, 2023

Number 1 the user's dialing should be matched to a user or system short code set to "Dial Emergency" from the start.

Stuck in a never ending cycle of file copying.

BrianCosta · Mar 20, 2023

Nortel4Ever:

In ARS Table: 911/ Telephone Number: 911"@10.234.11.5"/ Feature: Dial Emergency, Line Group ID: 21

Not Working, each Number is working and Dialing, this not working.
I try everything but not working.

Westi · Mar 20, 2023

you don't need the "@blablabla" in the ARS shortcode it will add it by itself

Joe
FHandw, ACSS, ACIS

"Dew knot truss yore Spell Cheque

BrianCosta · Mar 20, 2023

@Westi:

Nothing Changed ... Same

Here is the trace from Status:

3/20/23 3:36:30 PM-421ms Line = 4, Channel = 1, SIP Message = Invite, Call Ref = 4, Direction = From Switch, From = 32091841@10.234.11.1, To = 911@10.234.11.5
3/20/23 3:36:30 PM-426ms Line = 4, Channel = 1, SIP Message = Response, Call Ref = 4, Direction = To Switch, From = 32091841@10.234.11.1, To = 911@10.234.11.5, Response = 100 Trying
3/20/23 3:36:30 PM-579ms Line = 4, Channel = 1, SIP Message = Response, Call Ref = 4, Direction = To Switch, From = 32091841@10.234.11.1, To = 911@10.234.11.5, Response = 404 Not Found
3/20/23 3:36:30 PM-580ms Line = 4, Channel = 1, SIP Message = Ack, Call Ref = 4, Direction = From Switch, From = 32091841@10.234.11.1, To = 911@10.234.11.5
3/20/23 3:36:30 PM-583ms Extension = 1841, State = Busy Wrap Up
3/20/23 3:36:32 PM-586ms Extension = 1841, State = Idle

Here is the Trace from SysMonitor:

15:36:31 6190415mS SIP Rx: TCP 10.234.12.9:40445 -> 10.234.11.1:5060
INVITE sip:9911@adports.ae SIP/2.0
From: <sip:1841@adports.ae>;tag=b7392abc-a74c-4b38-8ece-f7368eaedee0
To: <sip:9911@adports.ae>
Call-ID: dceb74a3-f600-4d87-844b-52c3a7a93ffd
CSeq: 1 INVITE
Max-Forwards: 70
Via: SIP/2.0/TCP 10.234.12.9:40445;branch=z9hG4bK3c62c68d-0ea6-4dac-b3d4-5e57c7d2e2e8
Supported: eventlist,outbound,replaces
Allow: INVITE,ACK,OPTIONS,BYE,CANCEL,NOTIFY,MESSAGE,REFER,INFO,PUBLISH,UPDATE
User-Agent: Avaya Communicator Android/3.14.0 (FA-RELEASE54-BUILD.19; Avaya Vantage; K155D01A)
Contact: <sip:1841@10.234.12.9:40445;transport=tcp>;+sip.instance="<urn:uuid:741288e7-2873-44d5-a87f-d6d82d8c102b>"
Accept-Language: en
P-Conference: OutdialPrompt=false, FeedbackPrompts=false, UCCP=true, Video=true, WebCollaboration=true
Content-Type: application/sdp
Content-Length: 551

v=0
o=sip:1841@10.234.12.9 39 2 IN IP4 10.234.12.9
s=-
c=IN IP4 10.234.12.9
b=TIAS:64000
t=0 0
a=activetalker:1
m=audio 40798 RTP/AVP 116 9 8 0 110 18 101
a=sendrecv
a=ptime:20
a=rtpmap:116 OPUS/48000/2
a=fmtp:116 maxplaybackrate=16000; sprop-maxcapturerate=16000; maxaveragebitrate=20000; stereo=0; sprop-stereo=0; cbr=0; useinbandfec=1; usedtx=0
a=minptime:20
a=maxptime:20
a=rtpmap:9 G722/8000/1
a=rtpmap:8 PCMA/8000/1
a=rtpmap:0 PCMU/8000/1
a=rtpmap:110 G726-32/8000/1
a=rtpmap:18 G729/8000/1
a=rtpmap:101 telephone-event/8000
15:36:31 6190415mS Sip: TCP packet known set owner
15:36:31 6190415mS SIP Call Rx: phone
INVITE sip:9911@adports.ae SIP/2.0
From: <sip:1841@adports.ae>;tag=b7392abc-a74c-4b38-8ece-f7368eaedee0
To: <sip:9911@adports.ae>
Call-ID: dceb74a3-f600-4d87-844b-52c3a7a93ffd
CSeq: 1 INVITE
Max-Forwards: 70
Via: SIP/2.0/TCP 10.234.12.9:40445;branch=z9hG4bK3c62c68d-0ea6-4dac-b3d4-5e57c7d2e2e8
Supported: eventlist,outbound,replaces
Allow: INVITE,ACK,OPTIONS,BYE,CANCEL,NOTIFY,MESSAGE,REFER,INFO,PUBLISH,UPDATE
User-Agent: Avaya Communicator Android/3.14.0 (FA-RELEASE54-BUILD.19; Avaya Vantage; K155D01A)
Contact: <sip:1841@10.234.12.9:40445;transport=tcp>;+sip.instance="<urn:uuid:741288e7-2873-44d5-a87f-d6d82d8c102b>"
Accept-Language: en
P-Conference: OutdialPrompt=false, FeedbackPrompts=false, UCCP=true, Video=true, WebCollaboration=true
Content-Type: application/sdp
Content-Length: 551

v=0
o=sip:1841@10.234.12.9 39 2 IN IP4 10.234.12.9
s=-
c=IN IP4 10.234.12.9
b=TIAS:64000
t=0 0
a=activetalker:1
m=audio 40798 RTP/AVP 116 9 8 0 110 18 101
a=sendrecv
a=ptime:20
a=rtpmap:116 OPUS/48000/2
a=fmtp:116 maxplaybackrate=16000; sprop-maxcapturerate=16000; maxaveragebitrate=20000; stereo=0; sprop-stereo=0; cbr=0; useinbandfec=1; usedtx=0
a=minptime:20
a=maxptime:20
a=rtpmap:9 G722/8000/1
a=rtpmap:8 PCMA/8000/1
a=rtpmap:0 PCMU/8000/1
a=rtpmap:110 G726-32/8000/1
a=rtpmap:18 G729/8000/1
a=rtpmap:101 telephone-event/8000
15:36:31 6190415mS CMCallEvt: 0000000000000000 0.1879049211.0 -1 BaseEP: NEW CMEndpoint f518b440 TOTAL NOW=1 CALL_LIST=0
15:36:31 6190415mS CMCallEvt: 0000000000000000 0.1879049211.0 -1 Mustafa AlMalah.-1: NEW CMExtnEndpoint f518b440, Name=Mustafa AlMalah, Extn=1841, Phys Extn=1841
15:36:31 6190416mS CMMap: IP::SetCodec pcp[23]b0r0 0 -> f69df1f8
15:36:31 6190416mS CMCallEvt: CREATE CALL:4 (f52e97c0)
15:36:31 6190416mS CMCallEvt: 0000000000000000 0.1879049212.0 -1 BaseEP: NEW CMEndpoint f5181cc0 TOTAL NOW=2 CALL_LIST=0
15:36:31 6190416mS CMExtnEvt: Mustafa AlMalah: CMExtnHandler::SetCurrent( id: 0->1879049211 )
15:36:31 6190416mS Sip: SIPDialog f517f018 created, dialogs 3 txn_keys 1 video 1 presentation 1 camera 1 unsupp audio 0
15:36:31 6190416mS Sip: 0aea0b01700003fb 352.1879049211.0 4 Mustafa AlMalah.0(f517f018) SetUnIntTransactionCondition to UnInt_None
15:36:31 6190416mS Sip: SipTCPUser 3 has 1 dialog open (AttachDialogToSipTCPUser)
15:36:31 6190416mS Sip: SipTCPUser 3 has 2 dialogs open (AttachDialogToSipTCPUser)
15:36:31 6190416mS Sip: FindContactParameters mFarDisplayString <> mFarDisplayNumber <1841> restricted 0
15:36:31 6190417mS Sip: 0aea0b01700003fb 352.1879049211.0 4 Mustafa AlMalah.0(f517f018) Cloned
15:36:31 6190417mS Sip: 0aea0b01700003fb 352.1879049211.0 4 Mustafa AlMalah.0(f517f018) SendSIPResponse: INVITE code 100 SENT TO 10.234.12.9 40445
15:36:31 6190417mS SIP Call Tx: phone
SIP/2.0 100 Trying
Via: SIP/2.0/TCP 10.234.12.9:40445;branch=z9hG4bK3c62c68d-0ea6-4dac-b3d4-5e57c7d2e2e8
From: <sip:1841@adports.ae>;tag=b7392abc-a74c-4b38-8ece-f7368eaedee0
Call-ID: dceb74a3-f600-4d87-844b-52c3a7a93ffd
CSeq: 1 INVITE
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,REFER,NOTIFY,SUBSCRIBE,REGISTER,PUBLISH,UPDATE
Supported: timer,100rel
Server: IP Office 11.1.2.3.0 build 47
To: <sip:9911@adports.ae>;tag=84a6daeb302ad461
Content-Length: 0

15:36:31 6190417mS SIP Tx: TCP 10.234.11.1:5060 -> 10.234.12.9:40445
SIP/2.0 100 Trying
Via: SIP/2.0/TCP 10.234.12.9:40445;branch=z9hG4bK3c62c68d-0ea6-4dac-b3d4-5e57c7d2e2e8
From: <sip:1841@adports.ae>;tag=b7392abc-a74c-4b38-8ece-f7368eaedee0
Call-ID: dceb74a3-f600-4d87-844b-52c3a7a93ffd
CSeq: 1 INVITE
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,REFER,NOTIFY,SUBSCRIBE,REGISTER,PUBLISH,UPDATE
Supported: timer,100rel
Server: IP Office 11.1.2.3.0 build 47
To: <sip:9911@adports.ae>;tag=84a6daeb302ad461
Content-Length: 0

15:36:31 6190417mS Sip: 0aea0b01700003fb 352.1879049211.0 4 Mustafa AlMalah.0(f517f018) INVITE Received ep 0aea0b01700003fb 352.1879049211.0 4 Mustafa AlMalah.0(f518b440), dialog f517f018
15:36:31 6190417mS Sip: 0aea0b01700003fb 352.1879049211.0 4 Mustafa AlMalah.0(f517f018) UpdateSIPCallState SIPDialog::INITIAL(0) -> SIPDialog::INVITE_RCVD(9)
15:36:31 6190417mS Sip: 0aea0b01700003fb 352.1879049211.0 4 Mustafa AlMalah.0(f517f018) UpdateSDPState SIPDialog::IDLE(0) -> SIPDialog::OFFER_RCVD(2)
15:36:31 6190417mS Sip: 0aea0b01700003fb 352.1879049211.0 4 Mustafa AlMalah.0(f517f018) SdpClone
15:36:31 6190417mS Sip: 0aea0b01700003fb 352.1879049211.0 4 Mustafa AlMalah.0(f517f018) SIPDialog::BuildFastStartFromSDPOffer sdpmsg f5eddd78
15:36:31 6190417mS Sip: 0aea0b01700003fb 352.1879049211.0 4 Mustafa AlMalah.0(f517f018) FindConnectionParameters: found bandwidth info, bw_count=1, memorizing only first one
15:36:31 6190417mS Sip: 0aea0b01700003fb 352.1879049211.0 4 Mustafa AlMalah.0(f517f018) SIPDialog::FindConnectionParameters: found media proto <RTP/AVP>
15:36:31 6190417mS Sip: 0aea0b01700003fb 352.1879049211.0 4 Mustafa AlMalah.0(f517f018) BuildFastStartFromSDPOffer: known_stream 1 media_type 0 stream_type 6 allow_stream 1
15:36:31 6190417mS Sip: 0aea0b01700003fb 352.1879049211.0 4 Mustafa AlMalah.0(f517f018) SIPDialog::BuildFastStartFromAudioMediaSDPOffer reinvite 0 mRTP_PType 255 prefer_existing_codec 0
15:36:31 6190417mS Sip: 0aea0b01700003fb 352.1879049211.0 4 Mustafa AlMalah.0(f517f018) FindConnectionParameters: found bandwidth info, bw_count=1, memorizing only first one
15:36:31 6190417mS Sip: 0aea0b01700003fb 352.1879049211.0 4 Mustafa AlMalah.0(f517f018) HandleSDPContext: found_rfc2833 with payload 101
15:36:31 6190417mS Sip: 0aea0b01700003fb 352.1879049211.0 4 Mustafa AlMalah.0(f517f018) SetRfc2833TxPayload: use RFC2833 for dtmf
15:36:31 6190417mS Sip: 0aea0b01700003fb 352.1879049211.0 4 Mustafa AlMalah.0(f517f018) SetRfc2833TxPayload: payload 101 set_rx 1
15:36:31 6190417mS Sip: FindContactParameters mFarDisplayString <> mFarDisplayNumber <1841> restricted 0
15:36:31 6190417mS Sip: 0aea0b01700003fb 352.1879049211.0 4 Mustafa AlMalah.0(f517f018) Process SIP request dialog f517f018, method INVITE in state SIPDialog::INVITE_RCVD(9)
15:36:31 6190417mS Sip: 0aea0b01700003fb 352.1879049211.0 4 Mustafa AlMalah.0(f517f018) UpdateClone mMesg f5185608 smsg f69d6260
15:36:31 6190417mS Sip: 0aea0b01700003fb 352.1879049211.0 4 Mustafa AlMalah.0(f517f018) CMSetup forwarded to call model owner_ep 0aea0b01700003fb 352.1879049211.0 4 Mustafa AlMalah.0(f518b440), dialog f517f018 has sdp 1
15:36:31 6190417mS CMExtnRx: v=1841, p1=0
CMSetup
Line: type=SIPLine 360 Call: lid=352 id=1879049211 in=0
Called[9911] Type=Default (100) Reason=CMDRdirect SndComp Calling[1841] Type=Internal Plan=Default
BC: CMTC=Speech CMTM=CallIndSigCon CMTR=64 CMST=Default CMU1=ALaw
IE CMIEFastStartInfoData (6) 6 item(s)
IE CMIERespondingPartyName (228)(Type=CMNameInternalUser) name=Mustafa AlMalah
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:101 N:100 R:4) number=1841
15:36:31 6190418mS CMCallEvt: 0aea0b01700003fb 352.1879049211.0 4 Mustafa AlMalah.0: StateChange: END=A CMCSIdle->CMCSDialInitiated
15:36:31 6190418mS CMExtnEvt: v=0 State, new=Dialling old=Idle,0,0,Mustafa AlMalah
15:36:31 6190418mS CMTARGET: 0aea0b01700003fb 352.1879049211.0 4 Mustafa AlMalah.0: LOOKUP CALL ROUTE: GID=0 type=100 called_party=9911 sub= calling=1841 calling_sub= dir=out complete=1 ses=0
15:36:31 6190418mS CMTARGET: 0aea0b01700003fb 352.1879049211.0 4 Mustafa AlMalah.0: ADD TARGET (N): number=9911 type=100 depth=1 nobar=1 setorig=1 ses=0
15:36:31 6190418mS CMTARGET: 0aea0b01700003fb 352.1879049211.0 4 Mustafa AlMalah.0: USER SC: 9911 2 911 sc=type=Dial code=9N, num=N
15:36:31 6190418mS CMARS: FindActiveARSByGroupID GroupID=53 - Found
15:36:31 6190418mS CMARS: MakeCallTarget - Called Number: 911
15:36:31 6190418mS CMCallEvt: 0000000000000000 0.1879049213.0 -1 BaseEP: NEW CMEndpoint f5197d98 TOTAL NOW=3 CALL_LIST=1
15:36:31 6190418mS CMTARGET: 0aea0b01700003fb 352.1879049211.0 4 Mustafa AlMalah.0: INITIAL TARGETING SUCCEEDED
15:36:31 6190418mS CMTARGET: 0aea0b01700003fb 352.1879049211.0 4 Mustafa AlMalah.0: GetNoAnswerTimer:15
15:36:31 6190418mS CMCallEvt: 0aea0b01700003fb 352.1879049211.0 4 Mustafa AlMalah.0: StateChange: END=A CMCSDialInitiated->CMCSDialled
15:36:31 6190418mS CMExtnEvt: v=0 State, new=Proceeding old=Dialling,0,0,Mustafa AlMalah
15:36:31 6190418mS CMExtnTx: v=1841, p1=0
CMProceeding
Line: type=SIPLine 360 Call: lid=352 id=1879049211 in=0
Timed: 20/03/23 15:36
15:36:31 6190419mS CMCallEvt: 0000000000000000 0.1879049212.0 4 TargetingEP: StateChange: END=B CMCSIdle->CMCSOffering
15:36:31 6190419mS CMCallEvt: 0000000000000000 0.1879049213.0 4 ARS for 3. Mobile: StateChange: END=T CMCSIdle->CMCSOffering
15:36:31 6190419mS CMCallEvt: 0000000000000000 0.1879049212.0 4 TargetingEP: RequestEnd 0000000000000000 0.1879049213.0 4 ARS for 3. Mobile
15:36:31 6190419mS CMTARGET: 0aea0b01700003fb 352.1879049211.0 4 Mustafa AlMalah.0: CancelTimer CMTCNoAnswerTimeout
15:36:31 6190419mS CMCallEvt: 0000000000000000 0.1879049213.0 4 ARS for 3. Mobile: StateChange: END=B CMCSOffering->CMCSOverlapRecv
15:36:31 6190419mS CMARS: FORM: 3. Mobile - Received Number: 911
15:36:31 6190419mS CMARS: FOUND A SHORT CODE - short_code: 911 - Tel: 911 - Called_Party: 911 - Line Group Id: 21
15:36:31 6190419mS CMARS: SetCurrentTarget: Short_Code: 911 - Line_Group_ID: 21
15:36:31 6190419mS CMARS: FindActiveARSByGroupID GroupID=21 - Not Found
15:36:31 6190419mS CMLRQ: FindActiveLRQByGroupID GroupID=21 - Not Found
15:36:31 6190419mS Sip: SIP Line (5): Make Target voip, line group id is 21 and ip 172.20.101.21
15:36:31 6190419mS Sip: SIP Line (5) cannot find a suitable SIP URI to dial out
15:36:31 6190420mS Sip: SIP Line (4) GetNetworkTopologySource Use Network Topology badly configured
15:36:31 6190420mS Sip: SIP Line (4): Make Target voip, line group id is 21 and ip 10.234.11.5
15:36:31 6190420mS Sip: SIP Line (4): License, Valid 1, Available 15, Consumed 0
15:36:31 6190420mS CMCallEvt: 0000000000000000 0.1879049214.0 -1 BaseEP: NEW CMEndpoint f52ebe08 TOTAL NOW=4 CALL_LIST=1
15:36:31 6190420mS Sip: SIP Line (4): sip_trunk_config_items 50020001, sip_trunk_config_items_2 00000000, voip.flags 80800949
15:36:31 6190420mS Sip: SIPDialog f52ee1b0 created, dialogs 4 txn_keys 1 video 1 presentation 1 camera 1 unsupp audio 0
15:36:31 6190420mS Sip: 0000000000000000 0.1879049214.0 -1 SIPTrunk Endpoint(f52ee1b0) SetUnIntTransactionCondition to UnInt_None
15:36:31 6190420mS CMMap: IP::SetCodec pcp[25]b0r0 0 -> f518e0f0
15:36:31 6190420mS Sip: SIP Line (4) GetNetworkTopologySource Use Network Topology badly configured
15:36:31 6190420mS Sip: SIP Line (4) GetNetworkTopologySource Use Network Topology badly configured
15:36:31 6190421mS CMARS: ModifyCMARSTarget: Short_Code: 911 - Line_Group_ID: 21 set line status to CMARS_TRYING
15:36:31 6190421mS CMARS: FOUND LINE - Line Id: 4 - using line group id: 21 (code 911, line 21) - Called Number: 911 - Calling Number: 1841
15:36:31 6190421mS CMARS: SEND Setup TO LINE
15:36:31 6190421mS CMCallEvt: 0aea0b01700003fe 4.1879049214.0 4 SIPTrunk Endpoint: StateChange: END=child CMCSIdle->CMCSOffering
15:36:31 6190421mS JadeMapper: Allocated media RTP port: 40754 from rangeId: 0 (inUsePorts: 1, activeChannels: 0)
15:36:31 6190421mS CMLineTx: v=0
CMSetup
Line: type=SIPLine 4 Call: lid=4 id=1879049214 in=0
Called[911] Type=Default (100) Reason=CMDRdirect SndComp Calling[1841] Type=Internal Plan=Default
BC: CMTC=Speech CMTM=CallIndSigCon CMTR=64 CMST=Default CMU1=ALaw
IE CMIESupplementaryService (3)
Network Facility Extension
sourceEntity: 0
destinationEntity: 0
Interpretation APDU
discardAnyUnrecognisedInvokePdu
CallingName.Invoke.CodePageISO8859-1
invokeId 14626
user 'Mustafa AlMalah' presentation Allowed
IE CMIEFastStartInfoData (6) 8 item(s)
IE CMIECallingPartyName (110)(Type=CMNameInternalUser) name=Mustafa AlMalah
IE CMIECallingPartyKName (226)(Type=CMNameDefault) name=Mustafa AlMalahmeh
IE CMIERespondingPartyName (228)(Type=CMNameInternalUser) name=Mustafa AlMalah
IE CMIERespondingPartyKName (229)(Type=CMNameDefault) name=Mustafa AlMalahmeh
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:101 N:100 R:4) number=1841
IE CMIEDeviceDetail (231) 0aea0b01700003fb LOCALE=ara HW=11 VER=11 class=CMDeviceSIPPhone type=189 number=2 channel=0 features=0x20110020 rx_gain=32 tx_gain=32
ep_callid=1879049211 ipaddr=10.234.11.1 apps=0 loc=0 em_a_loc=0 em_d_loc=0 features2=0x0 is_spcall=0 ignores_dtmf=1
avgsid=<>
IE CMIEDIDNumber (245)(P:100 S:100 T:100 N:100 R:4) number=9911
IE CMIEMohSourceId (247) MOH Source = 255
IE CMIESecurityData (253) 2 item(s)
CMSecurityElement RX_ONLY {
CMSRTPCryptoCapability none
Codecs list (size 4)
}
CMSecurityElement TX_ONLY {
CMSRTPCryptoCapability none
Codecs list (size 4)
}
Locale: ara
15:36:31 6190421mS Sip: 0aea0b01700003fe 4.1879049214.0 4 SIPTrunk Endpoint(f52ebe08) received CMSetup
15:36:31 6190421mS Sip: 0aea0b01700003fe 4.1879049214.0 4 SIPTrunk Endpoint(f52ee1b0) CMSetup received, owner f52edc08, dialog f52ee1b0, dialling 911
15:36:31 6190421mS Sip: 0aea0b01700003fe 4.1879049214.0 4 SIPTrunk Endpoint(f52ee1b0) OnCmMessage Setup is_call_diverted 0 is_call_twinned 0 is_call_transferred 0 is_vmail_leave 0 out device 10 in device 5 full_name_supp 1
15:36:31 6190421mS Sip: 0aea0b01700003fe 4.1879049214.0 4 SIPTrunk Endpoint(f52ee1b0) OnCmMessage Setup responding sets caller
15:36:31 6190421mS Sip: 0aea0b01700003fe 4.1879049214.0 4 SIPTrunk Endpoint(f52ee1b0) OnCmMessage Setup user <1841> orig_user <> orig_hg <>
15:36:31 6190421mS Sip: 0aea0b01700003fe 4.1879049214.0 4 SIPTrunk Endpoint(f52ee1b0) OnCmMessage Setup (after aligning with user data) number <1841> name <Mustafa AlMalahmeh>
15:36:31 6190421mS Sip: 0aea0b01700003fe 4.1879049214.0 4 SIPTrunk Endpoint(f52ee1b0) Init data on sip trunk calling_user <1841> orig_calling_obj <> caller <1841> orig_caller <>
15:36:31 6190421mS Sip: 0aea0b01700003fe 4.1879049214.0 4 SIPTrunk Endpoint(f52ee1b0) OnCmMessage Setup calling_party number <1841> name <Mustafa AlMalahmeh>
15:36:31 6190421mS Sip: 0aea0b01700003fe 4.1879049214.0 4 SIPTrunk Endpoint(f52ee1b0) FillInternalData user <1841> hg <> number <1841> restricted 0
15:36:31 6190421mS Sip: 0aea0b01700003fe 4.1879049214.0 4 SIPTrunk Endpoint(f52ee1b0) mNearName set to <32091841> mPrivate 0
15:36:31 6190421mS Sip: 0aea0b01700003fe 4.1879049214.0 4 SIPTrunk Endpoint(f52ee1b0) mNearAlias set to <Mustafa AlMalah>
15:36:31 6190421mS Sip: 0aea0b01700003fe 4.1879049214.0 4 SIPTrunk Endpoint(f52ee1b0) FillInternalData user <1841> hg <> number <1841> restricted 0
15:36:31 6190421mS Sip: 0aea0b01700003fe 4.1879049214.0 4 SIPTrunk Endpoint(f52ee1b0) mNearContact set to <32091841>
15:36:31 6190421mS Sip: 0aea0b01700003fe 4.1879049214.0 4 SIPTrunk Endpoint(f52ee1b0) mNearContactAlias set to <Mustafa AlMalah>
15:36:31 6190421mS Sip: 0aea0b01700003fe 4.1879049214.0 4 SIPTrunk Endpoint(f52ee1b0) InsertIdentityHeader caller ID method <CallerIDPAID>
15:36:31 6190421mS Sip: 0aea0b01700003fe 4.1879049214.0 4 SIPTrunk Endpoint(f52ee1b0) CheckNameAndNumberStatusForTrunk PAI content_meaning 2 (incoming:0 fwd/twin:0)
15:36:31 6190421mS Sip: 0aea0b01700003fe 4.1879049214.0 4 SIPTrunk Endpoint(f52ee1b0) FillInternalData user <1841> hg <> number <1841> restricted 0
15:36:31 6190421mS Sip: 0aea0b01700003fe 4.1879049214.0 4 SIPTrunk Endpoint(f52ee1b0) CheckNameAndNumberStatusForTrunk PAI number <32091841> restricted 0 name <Mustafa AlMalah>
15:36:31 6190421mS Sip: 0aea0b01700003fe 4.1879049214.0 4 SIPTrunk Endpoint(f52ee1b0) InsertPAID number <32091841> and name <Mustafa AlMalah> and restricted <F>
15:36:31 6190421mS Sip: 0aea0b01700003fe 4.1879049214.0 4 SIPTrunk Endpoint(f52ee1b0) SIPDialog::BuildSDPFromFastStart
15:36:31 6190421mS Sip: 0aea0b01700003fe 4.1879049214.0 4 SIPTrunk Endpoint(f52ee1b0) SetLocalRTPAddress to 10.234.11.1:40754
15:36:31 6190421mS Sip: 0aea0b01700003fe 4.1879049214.0 4 SIPTrunk Endpoint(f52ee1b0) SdpClone
15:36:31 6190421mS Sip: 0aea0b01700003fe 4.1879049214.0 4 SIPTrunk Endpoint(f52ee1b0) UpdateSDPState SIPDialog::IDLE(0) -> SIPDialog::OFFER_SENT(1)
15:36:31 6190421mS Sip: 0aea0b01700003fe 4.1879049214.0 4 SIPTrunk Endpoint(f52ee1b0) INVITE SENT TO 10.234.11.5:5060 (reg required 0 registered 0)
15:36:31 6190421mS SIP Call Tx: 4
INVITE sip:911@10.234.11.5 SIP/2.0
Via: SIP/2.0/UDP 10.234.11.1:5060;rport;branch=z9hG4bKc595e094145235d0b38d1c1dc8f61760
From: "Mustafa AlMalah" <sip:32091841@10.234.11.1>;tag=f2928353467942c9
To: <sip:911@10.234.11.5>
Call-ID: 5c122cc18a4f8465c8e13cea3016a2c9
CSeq: 58198883 INVITE
Contact: "Mustafa AlMalah" <sip:32091841@10.234.11.1:5060;transport=udp>
Max-Forwards: 70
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,REFER,NOTIFY,UPDATE
Supported: timer
User-Agent: IP Office 11.1.2.3.0 build 47
P-Asserted-Identity: "Mustafa AlMalah" <sip:32091841@10.234.11.1:5060>
Content-Type: application/sdp
Content-Length: 300

v=0
o=UserA 1067083053 826003196 IN IP4 10.234.11.1
s=Session SDP
c=IN IP4 10.234.11.1
t=0 0
m=audio 40754 RTP/AVP 8 0 18 101
a=rtpmap:8 PCMA/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=silenceSupp: off - - - -
15:36:31 6190421mS SIP Tx: UDP 10.234.11.1:5060 -> 10.234.11.5:5060
INVITE sip:911@10.234.11.5 SIP/2.0
Via: SIP/2.0/UDP 10.234.11.1:5060;rport;branch=z9hG4bKc595e094145235d0b38d1c1dc8f61760
From: "Mustafa AlMalah" <sip:32091841@10.234.11.1>;tag=f2928353467942c9
To: <sip:911@10.234.11.5>
Call-ID: 5c122cc18a4f8465c8e13cea3016a2c9
CSeq: 58198883 INVITE
Contact: "Mustafa AlMalah" <sip:32091841@10.234.11.1:5060;transport=udp>
Max-Forwards: 70
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,REFER,NOTIFY,UPDATE
Supported: timer
User-Agent: IP Office 11.1.2.3.0 build 47
P-Asserted-Identity: "Mustafa AlMalah" <sip:32091841@10.234.11.1:5060>
Content-Type: application/sdp
Content-Length: 300

v=0
o=UserA 1067083053 826003196 IN IP4 10.234.11.1
s=Session SDP
c=IN IP4 10.234.11.1
t=0 0
m=audio 40754 RTP/AVP 8 0 18 101
a=rtpmap:8 PCMA/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=silenceSupp: off - - - -
15:36:31 6190421mS Sip: 0aea0b01700003fe 4.1879049214.0 4 SIPTrunk Endpoint(f52ee1b0) UpdateSIPCallState SIPDialog::INITIAL(0) -> SIPDialog::INVITE_SENT(1)
15:36:31 6190421mS CMCallEvt: 0000000000000000 0.1879049212.0 -1 TargetingEP: StateChange: END=X CMCSOffering->CMCSDelete
15:36:31 6190421mS CMCallEvt: 0000000000000000 0.1879049212.0 -1 BaseEP: DELETE CMEndpoint f5181cc0 TOTAL NOW=3 CALL_LIST=1
15:36:31 6190426mS SIP Rx: UDP 10.234.11.5:5060 -> 10.234.11.1:5060
SIP/2.0 100 Trying
From: "Mustafa AlMalah" <sip:32091841@10.234.11.1>;tag=f2928353467942c9
To: <sip:911@10.234.11.5>
CSeq: 58198883 INVITE
Call-ID: 5c122cc18a4f8465c8e13cea3016a2c9
Via: SIP/2.0/UDP 10.234.11.1:5060;rport=5060;branch=z9hG4bKc595e094145235d0b38d1c1dc8f61760
Content-Length: 0

15:36:31 6190426mS Sip: Find End Point 0aea0b01700003fe 4.1879049214.0 4 SIPTrunk Endpoint (f52ebe08) Sip CallId 5c122cc18a4f8465c8e13cea3016a2c9
15:36:31 6190426mS SIP Call Rx: 4
SIP/2.0 100 Trying
From: "Mustafa AlMalah" <sip:32091841@10.234.11.1>;tag=f2928353467942c9
To: <sip:911@10.234.11.5>
CSeq: 58198883 INVITE
Call-ID: 5c122cc18a4f8465c8e13cea3016a2c9
Via: SIP/2.0/UDP 10.234.11.1:5060;rport=5060;branch=z9hG4bKc595e094145235d0b38d1c1dc8f61760
Content-Length: 0

15:36:31 6190426mS Sip: 0aea0b01700003fe 4.1879049214.0 4 SIPTrunk Endpoint(f52ee1b0) Process SIP response dialog f52ee1b0, method INVITE, CodeNum 100 in state SIPDialog::INVITE_SENT(1)
15:36:31 6190426mS CMLineRx: v=0
CMProceeding
Line: type=SIPLine 4 Call: lid=4 id=1879049214 in=0
Called[] Type=Default (100) Reason=CMDRdirect Calling[1841] Type=Internal Plan=Default
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:0 N:100 R:4) number=9911
IE CMIEDeviceDetail (231) 0aea0b01700003fe LOCALE=ara HW=11 VER=11 class=CMDeviceSIPTrunk type=0 number=4 channel=1 features=0x1 rx_gain=32 tx_gain=32
ep_callid=1879049214 ipaddr=10.234.11.1 apps=0 loc=999 em_a_loc=999 em_d_loc=0 features2=0x0 is_spcall=1 ignores_dtmf=0
avgsid=<>
15:36:31 6190426mS CMARS: LINE ep Received: CMProceeding - child->state = CMCSOffering - ARS Call State = CMCSOverlapRecv
15:36:31 6190426mS CMCallEvt: 0aea0b01700003fe 4.1879049214.0 4 SIPTrunk Endpoint: StateChange: END=child CMCSOffering->CMCSAccept
15:36:31 6190426mS CMCallEvt: 0aea0b01700003fb 0.1879049213.0 4 ARS for 3. Mobile: StateChange: END=B CMCSOverlapRecv->CMCSAccept
15:36:31 6190426mS Sip: 0aea0b01700003fe 4.1879049214.0 4 SIPTrunk Endpoint(f52ee1b0) UpdateSIPCallState SIPDialog::INVITE_SENT(1) -> SIPDialog::INV_PROV_RESP_RCVD(5)
15:36:31 6190579mS SIP Rx: UDP 10.234.11.5:5060 -> 10.234.11.1:5060
SIP/2.0 404 Not Found
From: "Mustafa AlMalah" <sip:32091841@10.234.11.1>;tag=f2928353467942c9
To: <sip:911@10.234.11.5>;tag=gK0cccb1d9
CSeq: 58198883 INVITE
Call-ID: 5c122cc18a4f8465c8e13cea3016a2c9
Record-Route: <sip:10.234.11.5:5060;ipcs-line=411302;lr;transport=udp>
Via: SIP/2.0/UDP 10.234.11.1:5060;rport=5060;branch=z9hG4bKc595e094145235d0b38d1c1dc8f61760
Reason: Q.850;cause=1
Content-Length: 0

15:36:31 6190579mS Sip: Find End Point 0aea0b01700003fe 4.1879049214.0 4 SIPTrunk Endpoint (f52ebe08) Sip CallId 5c122cc18a4f8465c8e13cea3016a2c9
15:36:31 6190579mS SIP Call Rx: 4
SIP/2.0 404 Not Found
From: "Mustafa AlMalah" <sip:32091841@10.234.11.1>;tag=f2928353467942c9
To: <sip:911@10.234.11.5>;tag=gK0cccb1d9
CSeq: 58198883 INVITE
Call-ID: 5c122cc18a4f8465c8e13cea3016a2c9
Record-Route: <sip:10.234.11.5:5060;ipcs-line=411302;lr;transport=udp>
Via: SIP/2.0/UDP 10.234.11.1:5060;rport=5060;branch=z9hG4bKc595e094145235d0b38d1c1dc8f61760
Reason: Q.850;cause=1
Content-Length: 0

15:36:31 6190579mS Sip: 0aea0b01700003fe 4.1879049214.0 4 SIPTrunk Endpoint(f52ee1b0) Extracted Q.850 Reason dialog f52ee1b0, method INVITE, CodeNum now 404 was 404 Cause 1 in state SIPDialog::INV_PROV_RESP_RCVD(5)
15:36:31 6190579mS Sip: 0aea0b01700003fe 4.1879049214.0 4 SIPTrunk Endpoint(f52ee1b0) Process SIP response dialog f52ee1b0, method INVITE, CodeNum 404 in state SIPDialog::INV_PROV_RESP_RCVD(5)
15:36:31 6190579mS Sip: 0aea0b01700003fe 4.1879049214.0 4 SIPTrunk Endpoint(f52ee1b0) LR is On and route is Route: <sip:10.234.11.5:5060;ipcs-line=411302;lr;transport=udp>
15:36:31 6190580mS Sip: SIPTrunkEndpointDialogOwner::SetRemoteAddressForRequest from 10.234.11.5:5060 to 10.234.11.5:5060
15:36:31 6190580mS Sip: 0aea0b01700003fe 4.1879049214.0 4 SIPTrunk Endpoint(f52ee1b0) ExtractContactFromMessage: cannot get Contact Header 2012
15:36:31 6190580mS Sip: 0aea0b01700003fe 4.1879049214.0 4 SIPTrunk Endpoint(f52ee1b0) UpdateSIPCallState SIPDialog::INV_PROV_RESP_RCVD(5) -> SIPDialog::INV_FINAL_RESP_RCVD(17)
15:36:31 6190580mS Sip: 0aea0b01700003fe 4.1879049214.0 4 SIPTrunk Endpoint(f52ee1b0) ACK SENT TO 10.234.11.5 5060
15:36:31 6190580mS SIP Call Tx: 4
ACK sip:911@10.234.11.5 SIP/2.0
Via: SIP/2.0/UDP 10.234.11.1:5060;rport;branch=z9hG4bKc595e094145235d0b38d1c1dc8f61760
Route: <sip:10.234.11.5:5060;ipcs-line=411302;lr;transport=udp>
From: "Mustafa AlMalah" <sip:32091841@10.234.11.1>;tag=f2928353467942c9
To: <sip:911@10.234.11.5>;tag=gK0cccb1d9
Call-ID: 5c122cc18a4f8465c8e13cea3016a2c9
CSeq: 58198883 ACK
Max-Forwards: 70
User-Agent: IP Office 11.1.2.3.0 build 47
Content-Length: 0

15:36:31 6190580mS SIP Tx: UDP 10.234.11.1:5060 -> 10.234.11.5:5060
ACK sip:911@10.234.11.5 SIP/2.0
Via: SIP/2.0/UDP 10.234.11.1:5060;rport;branch=z9hG4bKc595e094145235d0b38d1c1dc8f61760
Route: <sip:10.234.11.5:5060;ipcs-line=411302;lr;transport=udp>
From: "Mustafa AlMalah" <sip:32091841@10.234.11.1>;tag=f2928353467942c9
To: <sip:911@10.234.11.5>;tag=gK0cccb1d9
Call-ID: 5c122cc18a4f8465c8e13cea3016a2c9
CSeq: 58198883 ACK
Max-Forwards: 70
User-Agent: IP Office 11.1.2.3.0 build 47
Content-Length: 0

15:36:31 6190580mS Sip: 0aea0b01700003fe 4.1879049214.0 4 SIPTrunk Endpoint(f52ee1b0) UpdateSIPCallState SIPDialog::INV_FINAL_RESP_RCVD(17) -> SIPDialog::FINAL(28)
15:36:31 6190580mS CMLineRx: v=0
CMReleaseComp
Line: type=SIPLine 4 Call: lid=4 id=1879049214 in=0
Called[] Type=Default (100) Reason=CMDRdirect Calling[1841] Type=Internal Plan=Default
IE CMIEFeedback (188) Ver=1 Size=5 Type=2 Reason=404
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:0 N:100 R:4) number=9911
IE CMIEDeviceDetail (231) 0aea0b01700003fe LOCALE=ara HW=11 VER=11 class=CMDeviceSIPTrunk type=0 number=4 channel=1 features=0x1 rx_gain=32 tx_gain=32
ep_callid=1879049214 ipaddr=10.234.11.1 apps=0 loc=999 em_a_loc=999 em_d_loc=0 features2=0x0 is_spcall=1 ignores_dtmf=0
avgsid=<>
Cause=1, Unallocated (unassigned) number
15:36:31 6190581mS CMARS: LINE ep Received: CMReleaseComp - child->state = CMCSAccept - ARS Call State = CMCSAccept
15:36:31 6190581mS CMLineTx: v=0
CMReleaseComp
Line: type=SIPLine 4 Call: lid=4 id=1879049214 in=0
Cause=16, Normal call clearing
15:36:31 6190581mS Sip: 0aea0b01700003fe 4.1879049214.0 -1 SIPTrunk Endpoint(f52ebe08) received CMReleaseComp
15:36:31 6190581mS Sip: 0aea0b01700003fe 4.1879049214.0 -1 SIPTrunk Endpoint(f52ee1b0) Terminating dialog f52ee1b0, state SIPDialog::FINAL(28) for cause CMCauseNormal
15:36:31 6190581mS Sip: 0aea0b01700003fe 4.1879049214.0 -1 SIPTrunk Endpoint(f52ee1b0) KeepDlgOnCmCallLost SIPDialog::FINAL
15:36:31 6190581mS CMCallEvt: 0aea0b01700003fe 4.1879049214.0 -1 SIPTrunk Endpoint: StateChange: END=X CMCSAccept->CMCSDelete
15:36:31 6190581mS CMARS: ModifyCMARSTarget: Short_Code: 911 - Line_Group_ID: 21 set line status to CMARS_OUTOFSERVICE_ALL
15:36:31 6190582mS CMARS: Target: Short_Code: 911 - Line_Group_ID: 21 has been set to: CMARS_OUTOFSERVICE_ALL
15:36:31 6190582mS CMARS: 0aea0b01700003fb 0.1879049213.0 4 ARS for 3. Mobile: DropCall() - ABOUT TO SEND CMReleaseComp
15:36:31 6190582mS CMCallEvt: 0aea0b01700003fb 0.1879049213.0 4 ARS for 3. Mobile: StateChange: END=B CMCSAccept->CMCSCompleted
15:36:31 6190583mS CMLOGGING: CALL:2023/03/2015:36,00:00:00,000,1841,O,9911,9911,MustafaAlMalah,,,1,,"",0,n/a
15:36:31 6190583mS CMExtnEvt: Mustafa AlMalah: CALL LOST (CMCauseUnallocatedNumber)
15:36:31 6190583mS CMExtnEvt: Mustafa AlMalah: Extn(1841) Calling Party Number(1841) Type(CMNTypeInternal)
15:36:31 6190583mS CMCallEvt: 0aea0b01700003fb 352.1879049211.0 -1 Mustafa AlMalah.0: StateChange: END=X CMCSDialled->CMCSCompleted
15:36:31 6190583mS CMExtnEvt: v=0 State, new=PortRecoverDelay old=Proceeding,0,0,Mustafa AlMalah
15:36:31 6190584mS CMExtnTx: v=1841, p1=0
CMReleaseComp
Line: type=SIPLine 360 Call: lid=352 id=1879049211 in=0
Called[9911] Type=Default (100) Reason=CMDRdirect Calling[1841] Type=Internal Plan=Default
Cause=1, Unallocated (unassigned) number
Timed: 20/03/23 15:36
15:36:31 6190584mS Sip: 0aea0b01700003fb 352.1879049211.0 -1 Mustafa AlMalah.0(f517f018) Terminating dialog f517f018, state SIPDialog::INVITE_RCVD(9) for cause CMCauseUnallocatedNumber
15:36:31 6190584mS Sip: 0aea0b01700003fb 352.1879049211.0 -1 Mustafa AlMalah.0(f517f018) SendSIPResponse: INVITE code 404 SENT TO 10.234.12.9 40445
15:36:31 6190584mS SIP Call Tx: phone
SIP/2.0 404 Not Found
Via: SIP/2.0/TCP 10.234.12.9:40445;branch=z9hG4bK3c62c68d-0ea6-4dac-b3d4-5e57c7d2e2e8
From: <sip:1841@adports.ae>;tag=b7392abc-a74c-4b38-8ece-f7368eaedee0
Call-ID: dceb74a3-f600-4d87-844b-52c3a7a93ffd
CSeq: 1 INVITE
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,REFER,NOTIFY,SUBSCRIBE,REGISTER,PUBLISH,UPDATE
Supported: timer,100rel
Server: IP Office 11.1.2.3.0 build 47
Reason: Q.850;cause=1;text="Unallocated (unassigned) number"
To: <sip:9911@adports.ae>;tag=84a6daeb302ad461
Content-Length: 0

15:36:31 6190584mS SIP Tx: TCP 10.234.11.1:5060 -> 10.234.12.9:40445
SIP/2.0 404 Not Found
Via: SIP/2.0/TCP 10.234.12.9:40445;branch=z9hG4bK3c62c68d-0ea6-4dac-b3d4-5e57c7d2e2e8
From: <sip:1841@adports.ae>;tag=b7392abc-a74c-4b38-8ece-f7368eaedee0
Call-ID: dceb74a3-f600-4d87-844b-52c3a7a93ffd
CSeq: 1 INVITE
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,REFER,NOTIFY,SUBSCRIBE,REGISTER,PUBLISH,UPDATE
Supported: timer,100rel
Server: IP Office 11.1.2.3.0 build 47
Reason: Q.850;cause=1;text="Unallocated (unassigned) number"
To: <sip:9911@adports.ae>;tag=84a6daeb302ad461
Content-Length: 0

15:36:31 6190585mS Sip: 0aea0b01700003fb 352.1879049211.0 -1 Mustafa AlMalah.0(f517f018) UpdateSIPCallState SIPDialog::INVITE_RCVD(9) -> SIPDialog::FINAL(28)
15:36:31 6190585mS CMExtnEvt: Mustafa AlMalah: CMExtnHandler::SetCurrent( id: 1879049211->0 )
15:36:31 6190585mS CMCallEvt: 0aea0b01700003fb 352.1879049211.0 -1 Mustafa AlMalah.-1: StateChange: END=X CMCSCompleted->CMCSDelete
15:36:31 6190585mS Sip: (f517f018) KeepDlgOnCmCallLost SIPDialog::FINAL
15:36:31 6190585mS Sip: (f517f018) SetUnIntTransactionCondition to UnInt_None
15:36:31 6190585mS Sip: SIPDialog f517f018 deleted, dialogs 3 txn_keys 2
15:36:31 6190585mS Sip: SipTCPUser 3 has 2 dialogs open (Close)
15:36:31 6190585mS Sip: SipTCPUser 3 has 1 dialog open (Close)
15:36:31 6190585mS CMTARGET: ??: ~CMTargetHandler f517d3d8 ep 00000000
15:36:31 6190585mS CMCallEvt: 0aea0b01700003fb 352.1879049211.0 -1 BaseEP: DELETE CMEndpoint f518b440 TOTAL NOW=2 CALL_LIST=0
15:36:31 6190586mS CMARS: CMARSEndpoint::CallLost(cause=1) - Address: 0aea0b01700003fb 0.1879049213.0 -1 ARS for 3. Mobile - Call State: CMCSCompleted
15:36:31 6190586mS CMCallEvt: 0aea0b01700003fb 0.1879049213.0 -1 ARS for 3. Mobile: StateChange: END=X CMCSCompleted->CMCSDelete
15:36:31 6190586mS CMCallEvt: END CALL:4 (f52e97c0)
15:36:31 6190586mS CMCallEvt: 0aea0b01700003fb 0.1879049213.0 -1 BaseEP: DELETE CMEndpoint f5197d98 TOTAL NOW=1 CALL_LIST=0
15:36:31 6190586mS Sip: (f52ee1b0) SetUnIntTransactionCondition to UnInt_None
15:36:31 6190586mS Sip: SIPDialog f52ee1b0 deleted, dialogs 2 txn_keys 2
15:36:31 6190586mS Sip: ~SipTrunkEndpoint 0aea0b01700003fe 4.1879049214.0 -1 SIPTrunk Endpoint
15:36:31 6190586mS CMCallEvt: 0aea0b01700003fe 4.1879049214.0 -1 BaseEP: DELETE CMEndpoint f52ebe08 TOTAL NOW=0 CALL_LIST=0
15:36:31 6190587mS CMMap: a=1.500 b=0.0 Mapper::FreeCodec freed CMRTVocoder(f69df1f8) resource busy 0, total 120
15:36:31 6190588mS CMMap: a=1.501 b=0.0 Mapper::FreeCodec freed CMRTVocoder(f518e0f0) resource busy 0, total 120
15:36:31 6190588mS JadeMapper: Deallocated media RTP port: 40754 (inUsePorts: 0, activeChannels: 0, freeChannels: 120, activeChannelFreed: 0)
15:36:31 6190588mS JadeMapper: Media RTP port: 40754 is already freed (inUsePorts: 0, activeChannels: 0, freeChannels: 120)
15:36:31 6190597mS SIP Rx: TCP 10.234.12.9:40445 -> 10.234.11.1:5060
ACK sip:9911@adports.ae SIP/2.0
From: <sip:1841@adports.ae>;tag=b7392abc-a74c-4b38-8ece-f7368eaedee0
To: <sip:9911@adports.ae>;tag=84a6daeb302ad461
Call-ID: dceb74a3-f600-4d87-844b-52c3a7a93ffd
CSeq: 1 ACK
Max-Forwards: 70
Via: SIP/2.0/TCP 10.234.12.9:40445;branch=z9hG4bK3c62c68d-0ea6-4dac-b3d4-5e57c7d2e2e8
Supported: eventlist,outbound,replaces
Allow: INVITE,ACK,OPTIONS,BYE,CANCEL,NOTIFY,MESSAGE,REFER,INFO,PUBLISH,UPDATE
User-Agent: Avaya Communicator Android/3.14.0 (FA-RELEASE54-BUILD.19; Avaya Vantage; K155D01A)
Contact: <sip:1841@10.234.12.9:40445;transport=tcp>;+sip.instance="<urn:uuid:741288e7-2873-44d5-a87f-d6d82d8c102b>"
Content-Length: 0

15:36:31 6190597mS Sip: TCP packet known set owner
15:36:31 6190597mS SIP Call Rx: phone
ACK sip:9911@adports.ae SIP/2.0
From: <sip:1841@adports.ae>;tag=b7392abc-a74c-4b38-8ece-f7368eaedee0
To: <sip:9911@adports.ae>;tag=84a6daeb302ad461
Call-ID: dceb74a3-f600-4d87-844b-52c3a7a93ffd
CSeq: 1 ACK
Max-Forwards: 70
Via: SIP/2.0/TCP 10.234.12.9:40445;branch=z9hG4bK3c62c68d-0ea6-4dac-b3d4-5e57c7d2e2e8
Supported: eventlist,outbound,replaces
Allow: INVITE,ACK,OPTIONS,BYE,CANCEL,NOTIFY,MESSAGE,REFER,INFO,PUBLISH,UPDATE
User-Agent: Avaya Communicator Android/3.14.0 (FA-RELEASE54-BUILD.19; Avaya Vantage; K155D01A)
Contact: <sip:1841@10.234.12.9:40445;transport=tcp>;+sip.instance="<urn:uuid:741288e7-2873-44d5-a87f-d6d82d8c102b>"
Content-Length: 0

15:36:31 6190597mS Sip: SIPDialog f5181cc0 created, dialogs 3 txn_keys 1 video 1 presentation 1 camera 1 unsupp audio 0
15:36:31 6190597mS Sip: (f5181cc0) SetUnIntTransactionCondition to UnInt_None
15:36:31 6190597mS Sip: SipTCPUser 3 has 1 dialog open (AttachDialogToSipTCPUser)
15:36:31 6190597mS Sip: SipTCPUser 3 has 2 dialogs open (AttachDialogToSipTCPUser)
15:36:31 6190598mS Sip: (f5181cc0) SendSIPResponse: ACK code 200 SENT TO 10.234.12.9 40445
15:36:31 6190598mS Sip: (f5181cc0) Send Message Failed 2029
15:36:31 6190598mS Sip: (f5181cc0) SetUnIntTransactionCondition to UnInt_None
15:36:31 6190598mS Sip: SIPDialog f5181cc0 deleted, dialogs 2 txn_keys 1
15:36:31 6190598mS Sip: SipTCPUser 3 has 2 dialogs open (Close)
15:36:31 6190598mS Sip: SipTCPUser 3 has 1 dialog open (Close)
15:36:33 6192586mS CMExtnEvt: Mustafa AlMalah: Recover Timer

Westi · Mar 20, 2023

From the System Status

From = 32091841@10.234.11.1, To = 911@10.234.11.5

is the number valid and is your 10.234.11.5 the correct proxy for your calls?
SBC or provider interface

if you compare the 911 calls to a regular call what is the difference?

I think you are in Jordan so have you tried 199 (if that is available in your area)

Joe
FHandw, ACSS, ACIS

"Dew knot truss yore Spell Cheque

BrianCosta · Mar 20, 2023

@Westi:

The Extn. No. is: 1841
The DID and DOD of it is 32091841
The 911 is Correct (Dial Emergency in Jordan)
10.234.11.5 SBC
I can dial national, Local, and mobile with no problems
also, I have a Police number 19x, I tried it, but the same, I cant dial it.

TouchToneTommy · Mar 20, 2023

How about 911 / Dial Emergency / 911S32091841 / LG-21 -OR- a URI that uses "Auto" instead of "Use Internal Data

Westi · Mar 20, 2023

I think you might need to look into the SBC and see if the 911 is rejected due to being to short or some other reason.
I have never used an SBC (our customer base is rather on the economical side) so I would not be able to help on that but maybe the outgoing log on the SBC shows if the rejection comes from the provider or if the SBC not even sends it out.

Joe
FHandw, ACSS, ACIS

"Dew knot truss yore Spell Cheque

BrianCosta · Mar 20, 2023

@Westi: I think it's from the provider, i will contact them to see if they restrict 9 digit to be dialed

Thanks

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Can't Dial 911 via SIP Trunk on SE 11.1

BrianCosta

Systems Engineer

Nortel4Ever

Vendor

sizbut

Technical User

BrianCosta

Systems Engineer

Westi

Programmer

BrianCosta

Systems Engineer

Westi

Programmer

BrianCosta

Systems Engineer

TouchToneTommy

Vendor

Westi

Programmer

BrianCosta

Systems Engineer

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