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Can't create voicemail box BCM450 R6

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telcodog

Technical User
Jan 1, 2007
1,443
CA
This is a weird one!

There is one ext that I cannot create a vm box for. The set is active as a 7208 set and works fine (has for a long time). That number doesn't show up anywhere else in the BCM450 R6 (Patched to SU17) or in the Call Pilot. When I try to create the box, it says I have 6 licenses left and I can go through the create process no problem but when I look at the mailboxes, it's not there. I can create a box for any other active extension with no problem.

I tried changing the DN and creating a box for the new number and it works fine. If I change it back, I get the same issue. System has been rebooted several times and shows no errors anywhere on the system. I've checked through every menu in both the BCM and CP and that ext (425) doesn't appear anywhere other than as an active set on port 1016.

I'm stumped!
 
Once you created it what happens when you try to create it again? does it say Mailbox Exists? (try from 983)
Sounds like a Reinstall needed.




=----(((((((((()----=
curlycord

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Toronto Canada
 
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