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Cant Create a pdf from a word document in Acrobat 6 Pro

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NickyJones

Technical User
Nov 11, 2003
1
GB
Hi

I have Adobe Acrobat 6 Professional and Windows XP. I have a problem creating pdf files. I am new to this so it could be me

Acrobat worked perfectly the first time it was installed. But after that it wont work. It also works if you uninstall it and reins tall it but only for the first time!!!

It opens up ok - you click on Create PDF from file
You select the file and hit ok
It brings up a creating pdf box with a "timeline"
then comes the problem .....
The distiller opens in a separate window - it gives you the option to change settings etc but there is no ok button you can only minimise or close it.
After a while the error message which says that the document failed to print.

Has anyone got any ideas - At the moment the only way I can create a pdf is to uninstall and reinstall the software each time.

Nicky
 
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