Can't connect to KX-TDA50, Can not open LAN port.

[Wanet Telecoms]

No matter what I try, I get Cannot open LAN port.

Model: KX-TDA50
Password: I am very sure about it

Connection is Via USB

I am using Maintenance Concole Ver7.4 (For USA)

Have been connecting well before.

What could have gone wrong.I have no physical access to the KX-TDA50 as i am a remote programmer.

Thanks in advance.

http://www.wanetelecoms.com

 

[Wanet Telecoms]

Also says Invalid password or model type error
EO30103

http://www.wanetelecoms.com

 

[94astro]

Select connect via USB, not LAN.

 

[Wanet Telecoms]

Did that already.That is how i have been connecting.

http://www.wanetelecoms.com

 

[bigglesnz11]

Invalid password or Model Type
I would assume you would get a cannot open LAN port if you are trying to connect via LAN port

 

[Wanet Telecoms]

I have been connecting before via USB.

Now can not open USB port.

http://www.wanetelecoms.com

 

[cwc3]

how do you connect via usb do you have a TDA50G there that is USA system ?

 

[cwc3]

In other words how did you get a TDA50G if you are in Uganda?

 

[cwc3]

Also the 50g does not have an IP address unless you have one of the CTI or ip gayeway cards in it

 

[Wanet Telecoms]

The system is in Philadelphia,Pennsylvania - USA. I access it remotely to program it.

It is a KX-TDA50 AND NOT KX-TDA50G

I am using Maintenance console Ver7.4 (For USA)

I have previously connected to the same system before successfully.

All of a sudden, i can't connect now.

I connect to a KX-TDA50G (in Wisconsin - United States) using the same version of Maintenance console without a problem.

Just not certain if the client did something to it.Funny enough they may never tell the truth.

http://www.wanetelecoms.com

 

[Wanet Telecoms]

@ cw3, There are some KX-TDA50s in Uganda though not easy to come across here.
TDEs and TDAs (100/200/600) are more common and now KX-NCP/KX-NS500/1000.

As fas as i am concerned, i know the KX-TDA50/g is for the Americas - USA, South America, The Caribbean e.t.c

Most KX-TDA50s i have programmed have been from the USA, Dominican Republic and south America.

Good system for small Networks.

However, it's maintenance console is hardly found unless you are a Certified Panasonic tech.

I know of a company in the USA that decided to put the MC on the website for free download

http://www.wanetelecoms.com

 

[cwc3]

Oh I see that they are breaching their dealer contract !!

 

[cwc3]

You didnt conect to a TDA -5O via usb to a system in Philly from Unganda unless you were doing it by TNC or Remote Desktop or LogMeIn and software was loaded on remote computer

 

[Wanet Telecoms]

@ cw3, you are right in your wisdom.

Yes i connect to the system via a PC plugged (using USB) to the system.

And yes, the maintenance console is loaded on the PC in Philadelphia.

All i have to do is connect to the remote PC intall the MC and program.

Most complaints from the clients is that Techs take ages to respond when called

http://www.wanetelecoms.com

 

[cwc3]

Work on equipment in your own country there is no need for you to complicate legit dealers systems !!

 

[Wanet Telecoms]

It is the legit dealers that contract me to do remote maintenance for some of their clients when there is heavy workload. Besides, they probably make a saving.

I would also hire a Tech from the United States if the need arises.

Nobody knows why a company in the United States would hire the services of a company in Africa to do Remote Network programming and Maintenance.

Perhaps you should question the clients.

What do you think?

I also register the systems anyway.

http://www.wanetelecoms.com