Can't browse or ping from windows 2003 server

[rsheshappa]

Hello all,

We have Windows 2003 Enterprise server. I am unable to connect to the internet (or ping outside). Here is little more info.

1. I can connect to computers on the network just fine.
2. I can ping internal computers just fine
3. My gateway is set to 'Sonicwall' firewall
4. I can ping my gateway
5. It has Static IP
6. Firewall on the server is disabled
7. There is only TCP/IP on the NIC
8. There is only one NIC on the server
9. All the other computers connect to internet just fine
10. All the computers (including server) is directly connected to the switch (It is not a shared connection)


I can't ping outside the network or I can't connect through browser.

Please let me know If I am missing something.

Thanks

 

[Zen2Go]

Where does your Tracert drop ?

 

[mrdenny]

Check your default gateway. Mabey there is a type-o?

from a command prompt do a route print. That will show you your routing table. If your not sure how to print it, post it here, and I'll take a look at it.

Denny

--Anything is possible. All it takes is a little research. (Me)

 

[rsheshappa]

When I do tracert....

I get '*' from from the firin all the lines in all the columns.

I will try route print and give the info (I am in a different location now).

 

[rsheshappa]

Let me correct my writing in the previous post!

When I do tracert....

I see '*' in all the values (all lines).

 

[mrdenny]

so your machine doesn't know how to get to the net. Sounds like it's either a routing problem on the machine, or the default gateway is setup incorrectly. Or the router is rejecting the packets from your machine.

Denny

--Anything is possible. All it takes is a little research. (Me)

 

[rsheshappa]

Hre is my route print;

IPv4 Route Table
===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x10003 ...00 03 47 bf b7 83 ...... Intel(R) PRO/100 VE Network Connection
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.168.168 192.168.168.1 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.168.0 255.255.255.0 192.168.168.1 192.168.168.1 20
192.168.168.1 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.168.255 255.255.255.255 192.168.168.1 192.168.168.1 20
224.0.0.0 240.0.0.0 192.168.168.1 192.168.168.1 20
255.255.255.255 255.255.255.255 192.168.168.1 192.168.168.1 1
Default Gateway: 192.168.168.168
===========================================================================
Persistent Routes:
None


Please help

 

[mrdenny]

ok, that looks ok to me. Your machines IP is 192.168.168.1. Your subnetmask is 255.255.255.0. Your default gateway is 192.168.168.168.

The routing on the machine looks good. So it knows where to send the data. Try changing IPs. The SonicWall might not like having your machine on .1. Normally the SonicWall would be .1, and that might be throwing it off.

Denny

--Anything is possible. All it takes is a little research. (Me)

 

[rsheshappa]

Thanks a lot. I did change the IP adress to *.*.*.11 and it seems to ork just fine.

Thanks a lot again

 

[mrdenny]

cool, glad it's working.

Denny

--Anything is possible. All it takes is a little research. (Me)

 

[dennygee]

in the steps you listed you didnt list that you had
unchecked enhanced internet security. Uncheck this box goto internet options make sure everthing else is configured correctly. Most important dont forget to to change the homepage address.
Dennis
dlarrauri@tmo.blackberry.net

 

[rsheshappa]

Thanks for your reply.

Unfortunately I don't have access to this server anymore. So I won't be able test it.