Can't backup other servers using Exec 8.6 1

[Hammertime]

Urgent help here would be greatly appreciated!

I'm running a NT4 SP6a file server called PSY_1 with Backup Exec 8.6 Edition Family Upgrade + Remote Agent. When I use the wizard to create a new backup job I go through the 'backup selections' window to find the other server(s) I want to backup. (My path being Remote Selections>Microsoft Windows Network>PSY(The domain)>REN_1(One of the servers I want to backup) However, when I double click REN_1 to expand it the program just freezes and I have to go into Task Manager to close it down. I have the same problem with the Sony NAS i'm trying to backup (Using W2k) but PSY_1 that has Exec 8.6 + DLT backs up fine. All three servers have the remote agent software installed. I'm new to this software so if i'm doing something really stupid please tell me!!!!!

Thanks!

 

[SQLBill]

You say you loaded Remote agent on three servers, did you input three different licenses for the Remote Agents?

-SQLBill

 

[Hammertime]

Thanks for replying!

Yes i've used the same code for all three servers, do I need to buy another 2 licences then? Surely Backup Exec would tell me this and not just lock up? Also, does the remote agent need to be installed on the media server?

 

[SQLBill]

Backup Exec doesn't tell much. I had several problems with trying to get it to work until I found out that I was missing licenses.

I have two remote servers and needed two licenses. Check with Veritas to make sure you do need more than one.

-SQLBill

 

[Hammertime]

Yep I spoke to my software vendor and I need an extra licence (The media server doesn't need the remote agent installed)

Thank you for your help. New user to Tek-Tips and I find it 'very' useful!

Hammertime