Can't back up Windows Server OS's

[bolasete]

i've discovered that all the machines on my network running some sort of server os - nt 4.0 server and 2000 server are not available to be backed up. they are all grayed out at the selection screen.

i tried installing remote agent on all of them as suggested but it made no difference. does anyone know if this is some licensing restriction on using the program on server os's, or i am overlooking something here?

 

[boycott]

Hi,

Have a look at this link:

http://seer.support.veritas.com/docs/239731.htm

I think that the remote agent must be installed on the backup server (the one taking the backups) and not on the remote servers.

Hope this helps!!

 

[DomainMaster]

the remote agent needs to be installed on the remote servers by the backup exec installer, then you should be able to connect to them from the master server [the one with the backup device]

I did this, installing the agent on win2k servers and XP workstations, and it worked fine.....

cheers,
Jon.
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[bobafet]

You need to push out the remote agent from the Backup Server to the remote server (as previously mentioned) The remote agent service needs to be running on the remote server.
You need to install the remote agent key into Backup Exec setup program. One key per remote server. Keys are purchasable.
Remote Workstations do not require a key to backup

 

[bolasete]

actually i installed the remote agent on the servers as well but it absolutely did not work - they still appear grayed out. i'm unable to install the agent on the backup server itself. it gives some message about backup exec already being installed.

i'm thinking i need two serial numbers for the backup server - one for the back up program and one for the remote agent. not sure on this though.