Can't access website

[cmeagan656]

I'm trying to access a website from a W2K3 Terminal Server with SP1 and fully patched. It has IE 6, fully service packed and patched. It also has Enhanced Internet Security enabled.

The website is

http://www.mls.ca.

I can access the home page, click on the province, and as long as I use the map rather than selecting a box and clicking "search" I can drill down to the final level. However, to do the final search you have no option but to select your criteria and click "search". At this point IE freezes and you have to bail via taskmgr.

I think this is a Java issue but would like a second opinion and any suggestions you may have for a workaround.

I've tried accessing this website from 3 different O/Ss and only the W2K3 TS gives me grief.

On XP Pro, SP2, with all patches running IE 6.0 fully packed and patched, and running Sun Java JRE 1.5.0 I have no problem.

On NT 4.0 SP6, Terminal Server running IE 6.0 fully packed and patched, and running Sun Java 2v1.4.2_07 I have no problem.

On W2K3 SP1, Terminal Server running IE 6.0 fully packed and patched, and running Sun Java JRE 1.5.0_04 I have the problem.

I've ruled out the Enhanced Internet Security since I can't access the website under my domain admin login, which does not have the enhanced Internet security enabled.

I've also ruled out our Fortinet Fortigate-60 firewall as I can access the website from another server and a client. None of the machines have a firewall enabled.

Does anyone have any suggestions/ideas?

Thanks,
Meagan

 

[BabyJeffy]

I tried using IE5.5 and FF1.06 (Win2k desktop). Both seemed to work fine (and no javascript errors in FF console).

The symptoms sound like an IE CSS bug I recently came across but it's curious that it's only affecting IE6. Do you have any other machines (specifically IE6 on a desktop OS) you can test this site against? Do you get the same problem if you use FireFox?

Cheers,
Jeff

[tt]Jeff's Page [/tt][tt]@[/tt][tt] Code Couch

http://www.codecouch.com/jeff/

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[cmeagan656]

Hi Jeff,

Thanks for the quick response.

I did try it on my desktop (XP Pro, SP2, with all patches running; IE 6.0 fully packed and patched, and running Sun Java JRE 1.5.0; and Windows firewall enabled) and I have no problem.

I also had someone else try it, using the same Java version as the W2K3 TS, on an XP SP2 IE 6 desktop. He doesn't have any problems so I'm beginning to doubt that it has anything to do with the Java version.

I have noticed one interesting thing though. On the W2K3 TS if I'm at

http://www.mls.ca/map.aspx?AreaID=752,

check Victoria, and then click on the search button it says "opening

http://www.mls.ca/map.aspx?AreaID=

752..." in the status bar and I eventually get "The page cannot be displayed". However, if I click on Victoria in the map or in the list I immediately get to the next page which is

http://www.mls.ca/map.aspx?AreaID=

764. It's as if, on the W2K3 TS, It isn't getting the right URL from the button click. But that doesn't make much sense...

I can't test it at work on FireFox at the moment as we don't have it installed. I'll see if I can download it and test it.

Meagan

 

[cmeagan656]

The web site works fine using Firefox on my workstation (XP Pro, SP2, with ICF enabled). But then again, it works fine using using IE 6 SP1 fully patched on my workstation.

It also works fine using IE 6 SP1 fully patched on NT 4.0 SP6 TS. It just won't work using IE 6 SP1 on a W2K3 Standard SP1 TS (with or without Enhanced Internet Security - tried as a normal user, which has the enhanced security and as an admin, which doesn't have the enhanced security).

Does anyone have any other any other suggestions before I dump and compare the registry entries of the NT 4.0 TS and the W2K3 TS?

Thanks,
Meagan.

 

[cmeagan656]

Update:

This now works on W2K3 SP1, Terminal Server running IE 6.0 fully packed and patched, and running Sun Java JRE 1.5.0_04.

I have no idea why it decided to start working unless it was an issue with the website itself and enhanced Interne security which the website has now resolved.

We have changed nothing in our network configuration. After the October M$ patches the issue still persisted. Those were the last patches done since November's patch did not apply to W2K3 SP1, Terminal Server.

The only other thing we did on this server since the last time that the website wouldn't work properly was insall a couple of accounting related apps (2006 versions of existing software) but neither one of them touched IE.

I guess this will remain one of life's little mysteries.

BabyJeffy, thanks again for your suggestions.

Cheers.