Can't access mailbox on a Call Pilot

[playitagain]

Hace a CICS 6.1 with a CallPilot 100 Rls. 3.0.

At Ext. 207 tried Feature 981. It goes directly to "exit."
Logged into System Programming, Reset Mailbox password.
Feature * 0 + Intercom = Ext 207.

Tried F** xftest. All codes are active.

Please help.

 

[fireeater]

is it the only ext that this happens to

HALLOWED ARE THE ORI

mike

http://www.ics-on.ca

 

[playitagain]

It's happening on all extensions. This is real strange.
There are messages waiting to be opened.

 

[fireeater]

have you reset the callpilot (reboot)

HALLOWED ARE THE ORI

mike

http://www.ics-on.ca

 

[RikRodgers]

Before you panic, I'd try to log into the cp with a laptop and see what's there.

Definitely sounds like it's zeroed out, though.

 

[curlycord]

Check F983/login/4 (or 5 or 6 ) and make sure Voice mail is set to YES.


=----(((((((((()----=
curlycord

http://www.curlycord.com

 

[RikRodgers]

That's right...

I did have that happen on a NAM once.

I love to train a customer to make changes, but once in a while, someone changes something they shouldn't.