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Can't access Call Server Report Logs from SS

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81Cadmin

IS-IT--Management
Feb 19, 2007
220
CA
Hi Everyone,

I'm attempting to access the 'Call Server Report Logs' on my signalling server. I am logged into the signalling server as USER1 and after selecting the 'Call Server Report Logs' option i am then challenged for the 'PDT Password (PDT_PWD):'.

I enter the PDT password and the webpage then returns the error below.

========
WEB0010:
User Identification error. Requestor ID and original login ID are no the same.

Action: Contact your technical support group
Severity: minor
========

The PDT password is good as it works when logging directly into the M1, however the siginalling server isn't accepting it.

My environment is M1 81C, Succesion 3.0 with duel siginalling servers.

Any help would be appreciated.
 
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