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Canot delete message from outbox

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omnipitus

IS-IT--Management
Dec 11, 2001
22
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US
I use Outlook 2000 and I can not delete a message from my outbox. If I try an error comes up and says that the Mapi spooler has already started. This message is causing the automatic mail check to not work properly. Any help will be appreciated
 
For now, go to Tools-Accounts, open the properties of that account, and uncheck "Include this account when sending/receiving..."

That will stop it from trying to check the mail in the first place. Once you do that, you may need to close and reopen Outlook, but you should definitely be able to delete the item before it starts being spooled.

Once you've deleted it (use Shift+Delete to permanently remove it), don't forget to go back and change the mail account to send/receive again. Anne Troy
 
Unfortunatly that did not work...now when I hit delete nothing happens. The message will not go away.
 
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