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Canon iR2200 Mailbox Printing

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rowhawk

rowhawk

Technical User
Jul 21, 2004
25
GB
Hi,

We have within our firm some Canon iR2200 Mailbox printers. When users log off the servers, their default mailbox number is not saving all the time, and keeps defaulting back to 99.
We have 4 citrix servers of which the printers are installed on each one.

we have tried ensuring the users are logged on to each server and making sure they save their default mailbox number properly.

We have tried different drivers, of which they are using PCL 5e at the moment.

We have other mailbox printers within the firm and these save the default mailboxes no problem.

Just wondered if anyone else had come across this problem and whether they managed to rectify it?

All ideas welcome.

Thanks Helen
 
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