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Cannot write to printer in Procomm

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nITfun

IS-IT--Management
Oct 12, 2010
1
US
thread448-1331251

I have had several users complain about getting the "cannot write to printer" in Procomm when highlighting text and trying to "copy to printer". We started getting the complaint after joining computers to our domain and not giving the users administrative rights on the pc. To resolve the issue, this is what I did:

- Give domain users full control in the registry on HKLM\Software\Microsoft\Tracing
- Give domain users full control in the registry on HKLM\Software\Symantec\Procomm Plus\CurrentVersion\FAPI\Tapi
- Give domain users modify rights on C:\windows\temp
- Give domain users modify rights on C:\windows\pw5.ini
- Give domain users modify on c:\documents and settings (not on the user folders beneath)

This resolved the problem and all users can now print.
 
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