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Cannot view queried calls on NICE CLS query tab

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osagieb

osagieb

IS-IT--Management
Mar 22, 2013
22
NG
Hello ,
Please assist with tips on how i can view/play recorded calls on NICE CLS. it is mapped via Voip. when i click the query button it comes up with no calls. and the adapter shows it is recording calls .
 
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