Cannot View Local Drives

[Airforce1]

In a Citirx session, a user cannot view anything on his c-drive. If you double-click the c-drive under My Computer, it opens, but does not display any folders or files.

I believe he probably got a popup upon login asking him about "local access" and he said no and do not ask me again.

Question is where is the setting for this? How do we fix it?

 

[30362]

Minimize the Citrix session and then right-click on the minimized window in your taskbar, you can choose CLIENT SECURITY STATUS right above RESIZE WINDOW.

 

[Airforce1]

Thanks a lot; that fixed it.