Cannot view charts in vb

[mayshin]

Hello,
We are using vb6 and Crystal Report 7. Our vb app produces multiple reports using CR designer and that includes charts. All our development pc can view the reports. However, only one of the development pc could view the charts. All the pc has CR 7 installed and the charts could be viewed thru CR 7.

Does anybody know whats wrong or what needs to be included with the installation?

Thanks
May

 

[chelseatech]

There is a list of the extra DLL's you need to supports charts on your client PC.

The key one for CR8 is:
sscsdk80.dll in windows\System32

I'm sure there is a similar DLL for Cr7.


Editor and Publisher of Crystal Clear

http://www.chelseatech.co.nz/pubs.htm

 

[mayshin]

We already have sscsdk32.dll installed in windows\system directory but we still could not see the chart.

 

[GPOTony]

I use CR8.5 and had this problem.
For charts to display, the following DLLs need to be in the following directories on the client PCs:
SSCSDK80.DLL (Charting Engine DLL)
\Program Files\Seagate Sortware\Shared

PG32CONV.DLL (Aux. Charting DLL)
\Program Files\Seagate Sortware\Shared

There is more information in the Crystal Reports Developer Runtime Help.
Best regards,

 

[mayshin]

We have installed all the runtime files that are mentioned in the help file. Am I missing some files or are the files corrupted? We have checked many times. My deadline is getting nearer. Please help.

Thanks
May

 

[GPOTony]

You can log what is happening by going to
Start/Settings/Control Panel/Administrative Tools/Data Sources (ODBC) and click on “Start Tracing Now” on the PC where the problem is. Then, run the report and when it is finished, go back and click on “Stop Tracing”.
Examine the .LOG file. It should have an entry saying why the diagram was not displayed.

 

[TheEntertainer]

Mayshin,

I may be completely wrong (most probably) but have got a folder called SSChart and all its sub-folders in the path below:

C:\Program Files\Seagate Software

Worth a shot.