Cannot stop MS Exchange Internet Mail Services

[Mojak]

I cannot stop MS Exchange Internet Mail Services on the services and need to shutdown if there are modification in MS Exchange.

I also notice that the CPU usage on the task manager is always 100%, 99% in which is always being used by store.exe. I increase the paging size to no avail. I also notice that the memory usage is low.

Win Nt 4 SP 5. also having some problems in shuting down. Cannot continue and have to turn off from switch.

Thanks!!

 

[ChrisRAnthony]

What version of MS Exchange, and if the latest what service patch?

There was a known problem with a memory leak in earlier versions of MSX and SP2.

 

[Bremmerz]

I've also seen this happen if there's a mail loop taking place.

If an employee has forwarded his work mail to his home account, but also has forwarded from his home account to work, a loop will take place.

Checking the message logs should be able tell you if this is the case

 

[Zelandakh]

You should be running NT4 SP6a by now. Upgrade Exchange to service pack 4. This cures a lot of the store.exe problems. Make sure you have enough RAM for your organisation.

 

[search66]

We had similar issues, and the first thing I would do would be to check if you are running Exchange 5 SP2. I would then install SP6a on the server you are running it on.

There is also a few "Exhange fixes" out there, that are command line driven. But, I really think if you have both patches it will correct the problem.