ComTechnic
MIS
Okay we have some serious problem here with starting the Routing and Remote acces service on Windows 2008 SBS server,
It all started with a corrupt patch from Eset NOD32 which was installed on our server. After the corrupt patch a lot of problems started with the LAN interface. after we removed Eset NOD32 all things started to look ok again except the Routing and Remote Access didn't start.
We got the error message "Unable to load c:\Windows\System32\iprtrmgr.dll" and event 201013 and 7024 ( The Routing and Remote Access service terminated with service-specific error 31 (0x1F) ).
After going through internet we found differtent solutions which sadly didn't work
we tried;
Removing the Role Routing and Remote access and reinstalling it.
Resetting the tcp ip ( netsh int reset )
Removing the registry ( HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RemoteAccess \RouterManagers\Ipv6 )
Removed phantom adapters (there were none) by using the following tip:
1 Run the command "set devmgr_show_nonpresent_devices=1"to see all the phantom devices.
2. Opened Device Manager (Start - Run - devmgmt.msc) and select "View" menu and choose "Show Hidden Devices".
3. Expand Network Adapters and look for any non-existing network adapters.
4. Uninstall all the phantom adaptors except RAS Async adapter, WAN Miniport adapters, Microsoft ISATAP Adapter and Microsoft Virtual Machine Bus
Renamed the ias.xlm and dynary.xml in c:\windows\system32\ias
Copied the file iprtmgr.dll from another SBS 2008 computer.
in the router.log (c:\windows\tracing\ we find:
Error 31 occured during the router manager C initialization.
RTRMGR is unloaded from DIM
ServiceMain: Error 31 occured while loading router managers.
DimUnloadRouterManagers: fAllRouterManagersStopped
All the above solutions didn't work for us...the Routing and Remote access service still doesn't start.
We are kinda stuck on the problem here..
Thanks in advance,
ComTechnic
It all started with a corrupt patch from Eset NOD32 which was installed on our server. After the corrupt patch a lot of problems started with the LAN interface. after we removed Eset NOD32 all things started to look ok again except the Routing and Remote Access didn't start.
We got the error message "Unable to load c:\Windows\System32\iprtrmgr.dll" and event 201013 and 7024 ( The Routing and Remote Access service terminated with service-specific error 31 (0x1F) ).
After going through internet we found differtent solutions which sadly didn't work
we tried;
Removing the Role Routing and Remote access and reinstalling it.
Resetting the tcp ip ( netsh int reset )
Removing the registry ( HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RemoteAccess \RouterManagers\Ipv6 )
Removed phantom adapters (there were none) by using the following tip:
1 Run the command "set devmgr_show_nonpresent_devices=1"to see all the phantom devices.
2. Opened Device Manager (Start - Run - devmgmt.msc) and select "View" menu and choose "Show Hidden Devices".
3. Expand Network Adapters and look for any non-existing network adapters.
4. Uninstall all the phantom adaptors except RAS Async adapter, WAN Miniport adapters, Microsoft ISATAP Adapter and Microsoft Virtual Machine Bus
Renamed the ias.xlm and dynary.xml in c:\windows\system32\ias
Copied the file iprtmgr.dll from another SBS 2008 computer.
in the router.log (c:\windows\tracing\ we find:
Error 31 occured during the router manager C initialization.
RTRMGR is unloaded from DIM
ServiceMain: Error 31 occured while loading router managers.
DimUnloadRouterManagers: fAllRouterManagersStopped
All the above solutions didn't work for us...the Routing and Remote access service still doesn't start.
We are kinda stuck on the problem here..
Thanks in advance,
ComTechnic
