Cannot see HP Library connected to SCSI Bridge

[Gauntlet]

I have a Surestore E 2/20 tape library that is connected via SCSI to a Surestore E SCSI bridge FC 4/2. The bridge is then connected to a Windows 2000 host via its fibre connector. On the control panel LCD of the SCSI Bridge I can verify that it sees the host connected to its FC connector & the library on the SCSI connectors. The problem is that when I scan for devices using the HP Storage & Library Tools on the Windows 2000 host, all I see is the SCSI Bridge & not the library that is attached to it.

Is there any way to verify that Windows 2000 is actually seeing the library?

Thank you

 

[ScouseGaz]

Verify that the tape drives and medium changer can be seen in device manager. Reboot the kit in this order.
Power down all devices. Power on the 2/20. Once the power on tests complete, power on the fibre switch. When this is happily talking to the library, power on the server. Then run LTT