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cannot see caller ID from DS1 to IVR just ######

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buffaloIT

buffaloIT

IS-IT--Management
Dec 7, 2005
4
US
We've installed an IVR and have had no luck in seeing the caller ID on the IVR, all we are getting are #######. Is there a setting on the DS1 board or on the stations that we're missing or is it something on the IVR?
 
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