Cannot see 10% Tint

[blue13x]

Hi there,

I have a customer with a Mac who is unable to see a 10% tint when using Adobe.

The whole screen seems to have been ‘bleached’ of colour, not just within Adobe…

I have changed the monitor, VGA cable and the graphics card, but nothing seems to be working. They have gone through the colour correction tools on the Mac and through Adobe gamma, but this doesn’t make any difference….

Any ideas?!?!

 

[Foamcow]

What colour depth is set in the display settings?
Have you tried adjusting the contrast control on the monitor?

Adobe what?
Photoshop?
Illustrator?
Acrobat?
Go-Live?
InDesign?

Adobe are a software manufacturer.

<honk>*:O)</honk>
Designease Ltd. - polyprop folders, ring binders and creative presentation ideas
Earl & Thompson Marketing - Marketing Agency Services in Gloucestershire

 

[ObviousTroll]

It's more likely that this is a hardware problem.

First thing, switch monitors and cables to see if the problem goes away.

If it doesn't go away, take the Mac in for service.

 

[Foamcow]

If it's an LCD monitor have you got one of it's preset 'modes' active?
My monitor has a number of modes, for movies, tv etc. Some are obscenley bright, especially if using a DVI connection.

<honk>*:O)</honk>
Designease Ltd. - polyprop folders, ring binders and creative presentation ideas
Earl & Thompson Marketing - Marketing Agency Services in Gloucestershire