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Cannot search in Remedy 6.0

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atverre

atverre

Technical User
Oct 6, 2003
61
NO
I have a problem with one of our clients. The user cannot search, it comes up with an error message. He can create new tickets. He is using XP while others who don't have this problem are using W2K.Any suggestions?
 
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Have him log onto a 2000 machine and attempt to search. What is the error your client gets?

If anyone calls and says "I know a little something about computers" just tell them to reformat it.
 
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Hey,
It might be good if you let us know what the error message is.
 
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